Installation Specialist
US$20 – US$25 / hr base salary
Posted 13 Oct 2026
Advertised as “Installation Specialist - Bilingual (Orlando, FL)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 2–3 yrs
- Management level
- People management
- Employment
- On-Site
- Contract
- Full-time
- Visa sponsorship
- Not offered
| Base salary | US$20 – US$25 / hr |
|---|
CertificationsGED
Study levelCertificate
Field of studyBusiness Administration, Computer Networking, Engineering Technology, Hospitality Management, Information Technology, Systems Administration (or related)
Study levelAssociate degree
About SpotOn
We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
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Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
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Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
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Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.
The Installation Specialist ensures restaurant sites are fully prepared for successful POS installations through comprehensive virtual assessments, on-site readiness checks, and installation execution. This could include, but is not limited to, performing site surveys, installing POS hardware virtually or onsite, and delivering staff training. Serving as a technical escalation point, this role troubleshoots complex infrastructure issues, mentors junior specialists, and contributes to process and SOP improvements. With deep restaurant operations knowledge and strong technical expertise, the Specialist drives installation efficiency, enhances client readiness, and promotes long-term business success.
Responsibilities
Conducting Virtual Site Surveys
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Conduct comprehensive virtual assessments, including complex or escalated restaurant sites.
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Validate readiness of wiring, electrical infrastructure, networking, and internet performance.
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Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks.
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Provide technical guidance to clients and vendors to resolve issues.
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Collaborate with Project Managers, Technicians, and Engineering to ensure installation success.
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Lead follow-ups to confirm remediation and support junior specialists through training and knowledge sharing.
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Recommend improvements to survey tools, templates, and internal processes.