Solution Engineer
Posted 29 Sep 2026
Advertised as “Solution Engineer, APAC”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 7+ yrs
- Management level
- Individual contributor
- Employment
- Hybrid
- Contract
- Full-time
- Visa sponsorship
- Not offered
No salary listed for this role.
Our mission and why it matters
We are on a mission to make humans the strongest security layer.
Human risk remains one of the biggest vulnerabilities and traditional awareness training is not enough. We take a different approach by combining AI-driven personalization, real threat detection, and behavioral science to actively protect people and organizations.
We don't just simulate risks. We build the tools that detect and stop them.
Why this role matters
At Hoxhunt, we transform human behavior into a powerful layer of cyber defense. We are looking for our first Solution Engineer in APAC to be the technical backbone of our regional customer journey. Being the "first boots on the ground" in Singapore, you will lead the technical charge in moving our APAC operations closer to our customers. You will operate across the entire customer lifecycle—from technical discovery and POCs to implementation, adoption, and expansion—ensuring successful conversions and long-term technical success for our enterprise customers.
What you'll own and drive
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Own the technical customer lifecycle: drive technical discovery, lead evaluations and POCs, and help drive technically complex implementation projects together with the onboarding team
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Build and test customer integrations using the Hoxhunt GraphQL API to connect with SIEM/SOAR/ITSM platforms (Sentinel, Splunk, ServiceNow, etc.), webhooks, and reporting.
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In complex cases, setting up and troubleshooting simulation deliverability by managing allowlisting, header analysis, quarantine, and gateway bypass rules (M365, Google Workspace, Proofpoint, Mimecast).
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Lead architecture, security, and permission reviews with customer stakeholders—including SOC teams, IT, and security leadership—acting as their trusted technical advisor.
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Reproduce customer-reported issues, perform root cause analysis independently, write clear bug reports with impact analysis, and hand off to the relevant development teams.
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Support renewals, help mitigate churn risk, and assist with upsell opportunities by providing advanced technical solutions as the APAC customer base grows.
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Complete security questionnaires, RFPs, and vendor assessments in partnership with our sales and compliance teams.
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Participate in customer kickoffs, check-ins, and ongoing technical engagement throughout the full post-sales lifecycle.