Endpoint Administrator

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Job purpose:

Supports management or implementation of enterprise devices using Intune and Defender, ensuring devices are compliant, secure, and operational while assisting in troubleshooting and incident response.

• Manage and support device enrollment (Windows, iOS, Android).
• Configure and maintain configuration, compliance, and security baseline.
• Support integration of Intune compliance with Conditional Access
• Deploy and manage applications (Win32, Microsoft 365 apps, mobile apps) with policies.
• Support Autopilot deployments and troubleshoot provisioning issues
• Monitor and resolve device compliance and policy deployment issues
• Configure and maintain Windows Defender antivirus policies, Attack Surface Reduction, and Endpoint Detection and Response.
• Support in device isolation, remediation, and threat response.
• Patch Management using Windows Update for Business.
• Maintain documentation for configurations and policies.
• Collaborating with other support team to troubleshoot issues.
• Monitor proactively for device risk levels and security posture in the Defender portal.
• Identify recurring issues and suggest improvements to policies and procedures.
• Assist in optimizing configurations to reduce user impact and improve security.

Your client responsibilities:

• Engage and contribute to the Identity & Access Management projects
• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress
• Execute the engagement requirements, along with review of work by junior team members
• Help prepare reports and schedules that will be delivered to clients and other interested parties
• Develop and maintain productive working relationships with client personnel
• Build strong internal relationships within EY Consulting Services and with other services across the organization
• Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members
• Contribute to people related initiatives including recruiting and retaining IAM professionals