About the Company

At Current, everything starts with people. We partner with leading accounting firms across the United States, bringing them together through a shared platform that supports their growth while preserving the local identities and client relationships that make each firm unique. Our partner firms combine the close connections of a local team with the resources of a national community, giving professionals access to broader career opportunities, learning, collaboration, and innovative technology. Whether you join Current or one of our partner firms, you’ll be part of a connected team investing in your development and shaping the future of accounting.

About the Role

The Chief Operating Officer (COO) is a key executive leader responsible for building the “firm of the future” — combining best-in-class professional services operations with process engineering, data/AI enablement, and modern technology to deliver a step-change in client experience, margin, and scalability.

This is a hands-on operator who can:

• Translate strategy into operating cadence, measurable outcomes, and sustained execution

• Engineer and standardize end-to-end workflows across service lines

• Lead technology-enabled transformation (AI, automation, workflow, data, client-facing platforms)

• Influence partners and senior stakeholders through change while strengthening culture and client trust

Key responsibilities

Operating model & performance leadership

• Own firmwide operations across offices and functions; ensure consistent execution and a high-accountability culture.

• Establish an operating cadence: weekly metrics reviews, monthly business reviews, quarterly planning, and clear ownership of initiatives.

• Define and manage KPIs that matter (capacity utilization, cycle time, SLA adherence, quality/rework, realization, NPS/CSAT, talent retention).

• Identify constraints to growth and remove bottlenecks through systems, process, and org design.

Transformation, process engineering & continuous improvement

• Map and redesign end-to-end workflows (onboarding → delivery → review → billing → renewal) with a focus on speed, quality, and scalability.

• Build a lean/process-improvement capability inside the firm (standards, playbooks, training, continuous improvement loops).

• Standardize SOPs, templates, and controls to ensure quality and compliance while enabling delegation/offshoring where appropriate.