Revenue Cycle Management Director

General Medicine has raised $120M in Series B funding to build the healthcare store.

Revenue Cycle Management, Director

We are seeking a visionary and results-driven Revenue Cycle Management, Director to lead the strategic direction, innovation, and performance of revenue operations across our virtual medical practice. This executive leader will be responsible for setting the long-term vision for revenue cycle management, driving enterprise-wide initiatives, and ensuring alignment between financial performance, operational scalability, and patient experience.

This role operates at the intersection of strategy and execution — requiring deep healthcare expertise, strong business acumen, and the ability to influence executive decision-making while building a high-performing, scalable revenue organization.

Job Essentials

• Define and lead the overarching revenue cycle strategy, aligning with company growth objectives, market expansion, and evolving payer landscapes

• Provide executive oversight of all revenue cycle functions including patient access, authorization, coding, billing, denials management, collections, and reporting

• Partner with executive leadership to shape financial strategy, including revenue forecasting, pricing models, and payer contracting approaches

• Identify and drive transformational initiatives to optimize revenue capture, improve margins, and enhance operational efficiency at scale

• Establish enterprise-level KPIs, benchmarks, and performance frameworks to measure and improve revenue cycle effectiveness

• Lead organizational design and workforce strategy for the revenue cycle team, including leadership development, succession planning, and vendor management

• Oversee and optimize relationships with third-party billing vendors, clearinghouses, and payer partners

• Champion the adoption of technology, automation, and data analytics to modernize revenue cycle infrastructure and support a high-growth, tech-enabled care model

• Drive cross-functional alignment with clinical, product, engineering, finance, and operations teams to ensure seamless end-to-end revenue workflows

• Lead payer strategy, including contract negotiation support, reimbursement optimization, and dispute resolution

• Ensure enterprise-wide compliance with federal, state, and payer regulations including HIPAA, CMS, and commercial payer policies

• Serve as the executive sponsor for audit readiness, risk management, and regulatory response initiatives