BranchFactor Summary

The original posting with the fluff stripped out

Expected experience: 2+ yrs
Management level: Individual contributor
Employment: Hybrid
Contract: Full-time

Compensation

Base salary	US$80,000 – US$110,000 / yr

Role speciality

Cybersecurity OperationsIncident ResponseVulnerability Management

Useful technologies

Active DirectoryBeyondTrustCiscoEntra IDFabricMicrosoft 365Microsoft DefenderMicrosoft SentinelPalo AltoPhosphorusPower BITenable Nessus

Required qualifications

Field of studyCybersecurity, Information Technology (or related)

Study levelBachelor's

Preferred qualifications

CertificationsSecurity+, CompTIA CySA+

Original posting

Company Description

At Link Snacks, we show up hungry, roll up our sleeves, plaid or otherwise, and dive straight into the hard work. We don’t hide from challenges; we hunt them down. We push harder, move faster, and take the kinds of big swings that built this business in the North Woods of Wisconsin four decades ago.

We’re everyday people who deliver extraordinary results. Innovation, creativity, and urgency aren’t buzzwords, they’re expectations. And just like the real protein snacks we make across our global house of brands: Jack Link’s®, Lorissa’s™ Organic Snacks_,_ Golden Island®, BiFi®, Peperami® to name a few, there’s nothing artificial about us. What you see is exactly what you get: humble, gritty, passionate people who show up every day ready to not just be a participate in the meat snack industry that the Link Family created, but to move faster, innovate harder and keep raising the bar so high, the rest of the world needs a ladder just to see it.

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Monitor, triage, investigate, and respond to cybersecurity alerts generated by SIEM, EDR, MDR, cloud security, identity, email security, and other enterprise security platforms.
Support the security operations environment, including Microsoft Sentinel SIEM, Data Collection Rules, data collectors, data sources, alert logic, and related operational components.
Support and maintain MDR, EDR, AV and other security tools across cloud, endpoint, and network security.
Perform incident response activities, including evidence gathering, initial scoping, containment coordination, remediation tracking, escalation, documentation, and post-incident follow-up.
Identify security gaps in the environment and recommend improvements to the organizational incident response process (playbooks, policies, procedures, etc.).
Create security incident reports and present them to business stakeholders to communicate business impact, response actions, remediation status, and lessons learned.
Optimize SIEM log ingestion by reviewing data source value, reducing unnecessary noise, improving visibility, and supporting cost-effective collection strategies.
Support vulnerability management processes by reviewing scan results, validating findings, prioritizing remediation, tracking exceptions, and coordinating remediation with infrastructure, application, network, and OT teams.
Respond to cybersecurity-related helpdesk tickets and support requests, including suspected phishing, endpoint security issues, access concerns, policy questions, and secure configuration guidance.
Partner with managed detection and response providers, internal IT teams, and business stakeholders to validate alerts, clarify impact, coordinate response actions, and ensure timely resolution of security events.
Support third-party risk management by reviewing vendor security information, assisting with risk assessments, tracking remediation items, and coordinating cybersecurity follow-up with vendors and internal stakeholders.
Support security awareness and user education by providing practical guidance to Team Members on phishing, suspicious activity, secure access, and safe technology use.
Perform other duties as assigned.

Bachelor’s degree in Cybersecurity, Information Technology, or a related field, or equivalent professional experience.
2 + years of hands-on experience in cybersecurity operations, security monitoring, incident response, vulnerability management, IT support, or related technical operations.
Strong foundation in cybersecurity operations, including alert triage, incident response, endpoint security, identity security, phishing analysis, and vulnerability remediation support.
Experience using ticketing systems, security consoles, endpoint tools, identity platforms, and basic scripting or query languages to investigate and document security issues.
Experience with Microsoft Defender, Microsoft Sentinel, Microsoft 365 security tools, Active Directory, Entra ID, Phosphorus, Tenable Nessus, or similar enterprise security technologies.
Ability to analyze logs, alerts, indicators of compromise, user activity, endpoint telemetry, email events, and vulnerability findings to support timely security decisions.
Proven ability to investigate cybersecurity alerts, document findings, escalate risks, and support incident response activities in a timely and accurate manner.
Working knowledge of vulnerability management, endpoint security, identity security, phishing response, access control, and common enterprise security technologies.
Ability to manage cybersecurity support tickets, communicate status clearly, and coordinate remediation activities across technical teams.
Experienced in working with security frameworks and standards such as ISO 27001, NIST, and SOC2.
Capable of working with security service providers, internal IT teams, vendors, and end users during security investigations and support requests.
Strong understanding of cybersecurity principles, risk management, encryption, authentication, and access control.
In-depth knowledge of network and infrastructure security, including virtualization, wireless technologies, and email systems.
Familiarity with security technologies and tools, including SIEM platforms, automated penetration testing tools, and cloud risk assessment methodologies.
Knowledgeable in security design, technical governance, and third-party auditing practices.
Ability to communicate complex technical issues clearly and effectively to both technical and non-technical audiences.
Demonstrated discretion in handling sensitive and confidential information.
Strong adaptability, time management, and independent problem-solving skills.
Ability to remain composed under pressure and provide after-hours support when necessary.
Willingness to travel up to 10% for training and business-related activities

Cybersecurity Operations Analyst at Jack Link's Protein Snacks — BranchFactor

Cybersecurity Operations Analyst

BranchFactor Summary

Company Description

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