IT Specialist

Location/s: Newcastle, UK
Recruiter contact: Erinda Hazizi

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. 

We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. 

Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant.

Overview of the role

The IT Manager – Change Management reports to the IT Service Delivery Manager and serves as the IT Process Owner for the Change Management process. In this role, you will own the end‑to‑end lifecycle of change management across the IT environment. You will ensure every change is implemented under robust controls, follows a structured and standardised process, and safeguards IT environment stability while minimising risk and reducing service impact. 

You will play a strategic role in strengthening governance, managing risk, and driving process maturity. Alongside this core responsibility, the role also engages proactively with business functions, project teams, and operational leaders to help them understand and use the change process confidently and correctly, providing the guidance and support needed to navigate it effectively. 

Key responsibilities and duties include:

• Manage the full lifecycle of the Change Management process, ensuring alignment with ITIL best practices, strong governance, and compliance with audit standards
• Work collaboratively across the wider organisation, in and outside IT, to help teams understand when and how to engage the change process, ensuring they are supported, guided, and equipped to follow it effectively
• Prepare, lead, and drive CAB meetings, ensuring structured governance, thorough risk evaluation, and strategic decision‑making
• Drive accountability across IT and business stakeholders, ensuring ownership of change records, approvals, and risk assessments
• Assess proposed changes for technical, business, security, and compliance impacts, recommending mitigation strategies to protect IT environment stability