Inside Sales Manager

The Inside Sales Manager is responsible for achieving sales objectives and driving growth of SafeVision products and services through the inside sales channel. This role develops and expands relationships with customers, prospects, program administrators, employers, and dispensing partners through proactive outreach, consultative selling, account management, and exceptional customer service.

The Inside Sales Manager leverages phone, video conferencing, email, CRM tools, and digital engagement strategies to generate new business, increase account penetration, retain existing customers, and support the overall growth objectives of SafeVision. This position serves as a trusted advisor to customers by promoting SafeVision's branded products, programs, service capabilities, and industry expertise.

Primary Responsibilities: 

• Deliver consistent sales growth and achieve established revenue and performance targets.
• Manage and grow accounts through proactive outbound and inbound sales activities.
• Develop trusted advisor relationships with customers and prospects to identify opportunities and deliver value-driven solutions.
• Leverage corporate tools (Salesforce, Power BI, Microsoft Office, etc.) to plan, document, and monitor sales activities.
• Build and maintain strong relationships with internal and external stakeholders.
• Provide ongoing communication to the National Sales Manager regarding results, pipeline development, customer needs, and strategic plans.
• Apply feedback from coaching sessions, performance reviews, and training initiatives to continuously improve performance.
• Support customer onboarding, program implementation, and customer retention initiatives.
• Maintain accurate pipeline, opportunity, and customer records within Salesforce.

Planning:

• Analyze market trends, customer needs, opportunities, and sales performance to prioritize activities.

• Develop and execute strategic plans designed to maximize growth and customer engagement.

• Establish call plans, outreach campaigns, and follow-up activities to increase penetration.

• Collaborate with Customer Care, Business Operations, Marketing, and field sales teams to identify and capitalize on growth opportunities.

• Monitor competitive activity and market conditions and communicate insights to sales leadership.

• Manage priorities and resources to maximize return on sales efforts.

• Utilize reporting and analytics tools to identify trends, opportunities, and areas requiring corrective action