Client Operations
Posted 7 Oct 2026
Advertised as “Client Operations Lead - Direct Hire”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 4+ yrs
- Management level
- Individual contributor
- Employment
- Remote
- Contract
- Full-time
No salary listed for this role.
Study levelBachelor's
U.S.-Based Talent & Staffing Startup | Remote | Full-Time
Hours: Full-time, Monday–Friday
Time Zone: U.S. Central Time (CST) or significant overlap
Terms: Independent Contractor
Compensation: Competitive, based on experience
ABOUT US
Anavah Talent is a U.S.-based recruiting and staffing firm helping growing companies build high-performing remote teams across the Philippines, Latin America, and South Africa.
We're looking for a Client Operations Lead to own the client experience and keep hiring engagements moving from kickoff through successful placement.
This is a high-ownership role combining client success, project management, recruitment delivery, and operations. You'll work closely with leadership and our recruiting team while helping build the systems and processes that allow us to scale.
ABOUT YOU
You're a strong relationship builder and organized operator who enjoys keeping complex projects on track.
You:
- Build client trust through proactive communication and follow-through
- Manage multiple projects and deadlines without losing attention to detail
- Solve problems before they become escalations
- Coordinate effectively across teams without direct authority
- Enjoy improving processes and building systems
- Communicate exceptionally well in written and spoken English
- Thrive in fast-moving, remote startup environments
TYPICAL DAY
You'll lead client kickoffs, monitor hiring pipelines, coordinate with recruiters, facilitate interview scheduling and feedback, follow up on outstanding actions, and provide proactive client updates.
You'll also improve delivery workflows, build SOPs, maintain dashboards, and identify opportunities to reduce manual work through better processes and automation.
RESPONSIBILITIES
Client Success & Recruitment Delivery
- Own day-to-day client relationships throughout active searches
- Lead client kickoffs and establish communication cadence and expectations
- Coordinate with recruiters to keep searches moving
- Monitor pipelines, interviews, feedback, offers, and onboarding
- Identify bottlenecks and escalate risks proactively
- Keep clients informed of progress, challenges, and next steps