Test Automation Engineer

Test Automation Engineer

Winnipeg, Canada

Description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as a Test Automation Engineer at Civica

This is a brilliant opportunity to combine test automation with hands-on customer support in one varied role. You’ll build and execute automated test scripts using tools such as Playwright, while developing your SQL, PowerShell and AI tooling knowledge. You’ll work closely with software development teams to identify defects and improve enterprise software quality. The role also gives you direct customer exposure, resolving Tier 1 and Tier 2 queries and supporting user testing. You’ll gain an end-to-end understanding of Civica Canada’s Convergence software in a collaborative, global environment. Perfect for a detail-focused problem solver who enjoys both technical challenges and helping customers succeed.

Requirements

· Knowledge of automated testing script writing tools. Familiarity with Playwright.

· Basic knowledge of scripting languages, such as Windows CMD “.bat” and PowerShell.

· Basic knowledge of Microsoft SQL Server (ability to: create and execute basic SQL queries via SQL Server Management Studio, run trace files, backup and restore databases, review Server and Database properties)

· Good working knowledge of Microsoft Office products including Outlook, MS Word, MS Excel, Browsers and PowerPoint

· Familiarity with AI tooling, particularly as it relates to developing test automation scripts

Responsibilities:

· Creating automated test scripts by reviewing business and technical requirements

· Executing automated test scripts, documenting and testing defects

· Maintaining and updating test data sets and automated test scripts

· Responding and resolving End-User Support inquiries (both Tier 1 and Tier 2) on a rotating basis or as required. Must also be able to work or be on-call during certain Canadian Statutory holidays (with applicable compensation).

· Diligent documentation of test results and working with the fellow software development staff to quickly identify and correct software and documentation defects

· Understand Civica Canada’s Convergence application from an end-user’s perspective to enable the design of effective and relevant automated test scripts and be able to provide pertinent tier 1 and tier 2 support