Team Lead

About World Business Lenders (www.wbl.com)

World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.

Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday, although hours worked may be greater based upon operational requirements. The job requires excellent oral and written command of both the English and Spanish language. Resumes must be submitted in English.

Responsibilities:

• Lead a team of Analysts, assign daily workloads, provide coaching, monitor performance, and conduct quality reviews to ensure accurate and timely title clearance.
• Review commercial and residential property title reports and ensure issues are resolved in accordance with company policies and regulatory requirements.
• Maintain open communication and collaborate with Production, Processing, Closing, Underwriting, and Asset Resolution to ensure smooth workflows and timely resolution of title-related issues.
• Oversee the title pipeline, monitor Service Level Agreements (SLAs), and address bottlenecks to prevent closing delays.
• Identify and resolve title issues involving commitments, liens, judgments, legal descriptions, vesting, and lien priority to ensure the property is eligible as collateral.
• Prepare necessary affidavits, request payoffs, and obtain supporting documentation to clear liens and other encumbrances.
• Identify potential collateral risks, escalate complex title matters, and recommend appropriate exceptions when necessary.
• Ensure title issues are resolved promptly and all supporting documentation is accurate, complete, and compliant with applicable requirements.
• Work closely with Processing to obtain the documentation needed to satisfy conditions and clear title for loan approval.
• Perform other projects and duties as assigned to support title operations.

Requirements

• Four-year college degree in Business Administration or a related field.
• 3–5 years of relevant title experience, including hands-on experience in title curative and clearance.
• Experience working in a lending or mortgage environment, particularly in processing or closing, is strongly preferred.
• Experience leading or supervising a team, including assigning daily work, coaching team members, monitoring performance, and reviewing quality.
• Strong knowledge of title commitments, liens, judgments, legal descriptions, vesting, and lien priority.
• Ability to identify collateral risks, resolve title issues, escalate complex matters, and recommend exceptions when appropriate.
• A minimum of one year of customer support experience is required.
• Strong organizational, prioritization, and time management skills.
• Proficiency in Microsoft Office applications and internal CRM systems or databases.
• Strong work ethic and ability to thrive in a dynamic, deadline-driven environment.

Benefits

What We Offer

💰 Compensation in USD.

🏖️ Benefits include paid time off (PTO).

🌍 Work Environment: Fully remote work environment.

Ready to Apply?

If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply!