Technical Systems Analyst

About Enroute:

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.

We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and who you are as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.

Position Summary:

As a Senior Systems Analyst, you will play a critical role in ensuring the successful delivery and optimization of technical solutions in support of a value stream team. This role bridges business needs and technical implementation by analyzing complex systems, defining detailed requirements, and supporting the design and delivery of end-to-end capabilities aligned with the team’s objectives. The Senior Systems Analyst collaborates with product owners, architects, developers, testers and stakeholders to understand business processes, document system behaviors, identify gaps, and translate strategic goals into actionable stories and technical specifications. Whenever possible, solution design should be modern, flexible, scalable, and decoupled.

Requirements

Technical Skills

• Strong Data Engineering experience, including data modeling, data transformation, and data integration.
• Strong hands-on experience with AWS and cloud-based data solutions.
• Strong knowledge of relational databases and SQL.
• Experience with Python for data processing, querying, validation, and automation.
• Hands-on experience with ETL/ELT processes and data pipelines.
• Experience with data mapping and transformation logic.
• Understanding of system architecture, microservices, distributed systems, and data integration patterns.
• Ability to read and interpret system architecture diagrams and technical specifications.
• Experience with GitHub or other version control systems.
• Understanding of SDLC processes and Agile methodologies (Scrum/Kanban).
• Experience with project management tools such as Jira.
• Familiarity with secure data handling, particularly sensitive financial data and PII.

Business & Communication Skills:

• Ability to work directly with business stakeholders to understand requirements and translate them into technical solutions.
• Strong communication skills and ability to collaborate with both technical and non-technical stakeholders.
• Experience gathering and documenting functional and non-functional requirements.
• Ability to create clear technical documentation, user stories, and acceptance criteria.

Nice to Have:

• Experience with AWS CDK / Infrastructure as Code.
• Experience in the insurance or financial services industry.
• AWS certifications.

Key Responsibilities:

• Analyze business requirements and translate them into technical solutions and specifications aligned with project objectives.
• Design and support the implementation of scalable, flexible, and efficient technical solutions.
• Collaborate with Product Owners, Solution Architects, developers, and stakeholders to ensure alignment between business needs and technical delivery.
• Evaluate existing systems, architectures, and processes to identify opportunities for optimization, integration, and improvement.
• Create and maintain comprehensive technical documentation, including system architecture diagrams, integration specifications, and technical processes.
• Perform technical assessments and support solution delivery, ensuring quality standards and project timelines are met.
• Investigate and troubleshoot technical issues during implementation and post-deployment to minimize business disruptions.
• Participate in Agile ceremonies, including sprint planning, stand-ups, and reviews, to support timely delivery.
• Recommend architectural improvements and technical best practices to enhance system scalability and performance.

Benefits

• Monetary compensation
• Year-end Bonus
• IMSS, AFORE, INFONAVIT
• Major Medical Expenses Insurance
• Life Insurance
• Funeral Expenses Coverage
• TDU Membership
• MediAccess
• Health Check-Up Subsidy
• Preferential rates for car insurance
• Vacations
• Official Mexican Holidays
• Life Happens Days
• Bereavement Leave
• Civil Marriage Leave
• English Classes
• Certifications
• Educational Agreements (Talisis, U-ERRE, UNID, TecMilenio, Tec de Monterrey, UDEM, SPIS)
• Corporate Agreements & Discounts (Sorteos Tec, Envia Flores, TopGolf)
• Taquitos Rewards
• Birthday Bonus
• Work-from-home Bonus
• Laptop Policy