Business Manager

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Description

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

Job Overview and Responsibilities

This position supports the Global Line Station Business Office with primary area of focus being International Line Stations and leading a team of regional Business Managers for the area. The candidate will work closely with international locations, supporting regional senior leadership, General Managers, and field leaders with station performance (operational, safety, financial, AO balanced scorecard) and resource planning. Excellent communication skills, tracking/trending & statistical data analysis are key to the success of this position.  Collaborate with other work groups at CSC to ensure consistency, lead division-wide strategic initiatives & AO representation. Provide Business Office team, Managing Director & VP with reporting & trending data as well as preparing decks for presentation to various work groups & Senior Leadership.

• Provide performance reporting support and drive improvement initiatives
• Monitor financial performance, support region with resource planning assistance as necessary
• Coordinate activities and initiatives for the supporting region
• Lead a team of three regional Business Managers

NOTE: This position is located at the CSC-Willis Tower in Chicago, IL and considered as a hybrid role working 3 days in office, however that may evolve with the needs of the company.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree
• Finance, Operations
• Previous airport operations experience or experience supporting an operating group
• 3+ years in finance/analysis/ accounting related field
• Excellent communication and internal customer service skills
• Ability to manage competing priorities in a fast-paced environment
• Demonstrated ability to build and leverage relationships
• Demonstrated ability to lead a team
• Knowledge of Airport Operations performance and reliability metrics
• Proficiency with Microsoft Office products and knowledge of data collection, analytics
• Familiarity with line station operations
• Ability to work remotely/self-manage and report to an office setting on a regular basis
• Must be willing and able to travel 30%
• Must be willing and able to work a hybrid work schedule at the CSC-Willis Tower in Chicago, IL
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
   

What will help you propel from the pack (Preferred Qualifications):

• Airport Operations line station experience
• 2+ years of experience managing a team of direct reports
• Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving
• Applies critical thinking to validate AI-generated outputs while adhereing to company policies related to responsible AI use, data privacy, and security
   

The base pay range for this role is $102,220.00 to $133,194.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com