Payments Specialist

We’re looking for high-performing and experienced Payments Specialist who has demonstrated the skills needed to work in an environment that moves quickly and changes a lot. We need people who learn quickly, communicate excellently, and support other team members.

Some of the job responsibilities you’ll have are:

-          Processing of local and foreign currency transactions and any investigation related to payments

-          Responding to queries from other banks

-          Raising RFI’s with clients

-          Resolving Transaction Screening and Monitoring alerts for payment transactions

-          Ensuring excellent customer service by interacting with customers and helping them through their issues

-          Working with our product and technology teams to suggest ideas and improvements to our processes, so we can better service our customers

-          Working with internal teams to resolve customer issues