Head of Networks

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 7th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards. 

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience.

We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. 

Goals:

The Head of Networks owns the strategy, architecture, service design and delivery quality of the MSP's networking practice across a multi-tenant client base. The role is accountable for a standardised, secure, automatable networking fabric that spans campus, data centre, cloud and edge — delivered as repeatable managed services with predictable margin and measurable service outcomes.

This is a leadership role blending technical authority, team development and commercial ownership. The successful candidate sets the reference architectures, governs the vendor stack, matures automation and observability, and ensures the networking practice scales without scaling headcount linearly. They are the escalation point of last resort for major network incidents and the design authority for complex

Requirements

• Substantial senior experience in enterprise or service-provider networking, including a demonstrable leadership or design-authority role — ideally within an MSP or multi-tenant environment.
• Deep, current expertise across secure networking (SASE/SD-WAN/ZTNA), campus, data centre and cloud networking.
• Proven track record designing and operating multi-tenant managed network services at scale.
• Strong grounding in network automation and infrastructure-as-code, with a genuine bias toward standardisation over bespoke work.
• Demonstrated ownership of major-incident response and service-quality outcomes against SLAs.
• Solid understanding of network security and compliance frameworks (Essential Eight, ISO 27001).
• Experience leading, mentoring and growing technical teams.
• Excellent client-facing communication — able to move between an executive QBR and a packet capture without losing the room. 

Education: 

• Tertiary Education such as Advanced Diploma; Bachelor’s/Master’s Degree in Information technology or equivalent industry experience is required. 
• CCIE certification or equivalent experience