Technology Resilience Advisor

• Strengthen technology resilience across critical services New Zealanders rely on
• permanent opportunities
• Auckland or Wellington based roles

Join a collaborative Technology Group where your expertise will help build resilient, reliable services that support communities across Aotearoa.

About our team | Mō te tīma

Every week, around 1.4 million New Zealanders count on MSD for income support and services to connect with work, housing and better lives for their families.  

Our Technology group provides the technologies, innovation and expertise that enable MSD staff and partners to deliver these essential services, today and into the future. 

We’re driving a once in a lifetime transformation of services for New Zealanders. The group is a key enabler of this change bringing together strategic thinkers, technology specialists and delivery leaders to design solutions and deliver change while keeping vital services running reliably every day. 

About the role | Mō te tūnga

At MSD, we're strengthening our technology resilience capability to ensure the critical services New Zealanders rely on remain available, secure and resilient.

We're looking for experienced Senior Technology Resilience Advisors to help lead and embed technology resilience practices across our technology environment. This is an exciting opportunity to influence how MSD prepares for, responds to, and recovers from technology disruptions, while supporting the delivery of essential services to New Zealanders.

Reporting to the Manager Technology Resilience, you will provide specialist advice and leadership across IT Service Continuity Management (ITSCM), disaster recovery, supplier resilience, emergency management and technology risk. You'll work closely with technology teams, business leaders, and external partners to strengthen organisational readiness and support continuous improvement across MSD's resilience framework.

We have permanent opportunities available, and you can be based in Auckland or Wellington.

What you'll be doing:

• Leading the development and continuous improvement of MSD's technology resilience framework, policies and standards.
• Providing expert advice on technology resilience, disaster recovery, operational preparedness and risk management.
• Supporting criticality assessments and facilitate recovery planning activities, testing and simulation exercises.
• Supporting supplier resilience assurance and continuity obligations across critical services.
• Partnering with technology and business teams to embed resilience-by-design into strategic initiatives, programmes, and operational processes.
• Supporting technology response and recovery activities during significant incidents and disruption events.
• Providing reporting, insights and recommendations that support informed decision-making and governance.

We’re committed to creating a workplace that reflects the communities we serve. We welcome applications from people of all backgrounds, cultures, and experiences. Diverse perspectives strengthen our mahi, and we value the unique contributions everyone brings to the team. 

Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you.  

What you bring | Ōu pūmanawatanga

We're interested in hearing from candidates who have:

• Significant experience in technology resilience, IT service continuity management, disaster recovery, business continuity or operational resilience.
• Strong knowledge of resilience frameworks and recognised industry standards such as ISO 22301, ISO 27001, ITIL, BCI GPG or CIMS.
• Experience facilitating recovery planning, exercising, testing and assurance activities.
• Strong stakeholder engagement and influencing skills, with the ability to work across technical and business audiences.
• Experience identifying and managing technology risks and supporting organisational preparedness.
• A continuous improvement mindset and a practical, collaborative approach to problem-solving.
• Experience working within large, complex organisations and/or the public sector will be highly regarded.

Position Description | He Whakaahuatanga Tūnga

A copy of the position description can be found here. Senior Technology Resilience Advisor position description.

Salary | Utu-ā-tau: $139,920.00 - $170,089.00

We expect to appoint this position up to $155,004 however a salary offer will be based on the preferred candidate’s skills and experience and our team relativities.  

Applications close | Ka kati ngā tono hei te: Monday 2 November 2026.

About us | Mō mātou

The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

How to apply | Me pēhea te tuku tono

Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. Candidate Guidance - Responsible AI use in recruitment

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.

Note: Your cover letter will be a key part of our assessment process. Please highlight how your skills and experience relate to the key responsibilities listed in the position description and job advertisement.

All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz

Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.

Joining us | Ko te hono mai

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.

If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.