IT Support
Posted 9 Oct 2026
Advertised as “Onsite IT Support”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- On-Site
No salary listed for this role.
CertificationsITIL 4 Foundation Certificate in IT Service Management, CompTIA A+, Microsoft Certified: Azure Fundamentals, Cisco CCNA
Job Title: Onsite IT Support
Location: Hemel Hempstead
Job Length: Permanent
Competitive Salary with extensive benefits**:**
- Monthly product allowance – alcoholic & non-alcoholic options available
- Private Medical options
- Life Assurance
- Company bonus scheme
- Access to 24/7 GP services
- Enhanced pension contribution
- Generous holiday (inc bank holidays)
- Access to a range of high street discounts
Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, poppi, Lipton Iced Tea and Rockstar Energy.
With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.
About the role:
The role will be based in the Carlsberg Britvic HQ office in Hemel Hempstead, with expected travel to another site location in the south region of the UK once per week. Travel to other locations will be by exception.
Providing proactive and reactive support for end user on site IT services
Supporting stable and reliable operations of IIT managed services and applications.
Specifically responsible for securing that all IT structure and IT equipment is handled in the way expected by IIT which is In line with agreed Group, IIT and market objectives – underlined by Carlsberg Britvics Growth Culture Principles Behaviours, and the procedures around it, with a large focus on knowledge transfer of Microsoft 365 functionality into the business end users
Role Responsibilities:
- Support for the end-user and solution of the problem on laptop, desktop and mobile devices i.e. iPads, iPhones, Android phones and other tablets, thin clients, hand-held terminals, printers, scanners and more