National Account Manager

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We’re looking for an ambitious Junior National Account Manager to join our fabulous commercial team. You’ll be responsible for nurturing and establishing strategic partnerships with our EU retail partners as well as supporting the Senior National Account Manager with our top accounts, to effortlessly bring the Tilbury magic to life in store.

The successful candidate will help drive the business in stores whilst also liaising with retailers to deliver financial results, maintain a strong brand position within the market and continue the brand’s dynamic growth. You must have previous experience in sales with a history of achieving targets and be passionate about working in the beauty industry.

You’ll have a limitless mindset, will be highly numerate, target-driven, commercially savvy, and passionate about working within the beauty industry.

As a Junior National Account Manager, you will

• Establish and maintain amazing relationships with the designated accounts, including with Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure.
• Work closely with retail partners to plan and facilitate the successful launch of all NPD throughout the year, locking in appropriate plans to deliver against targets.
• Prepare and collate weekly sales reports, gathering and sharing key retail context, category information and individual store performance detail to identify retail opportunities and field team needs.
• Retain agility to react to retail trends and maximise opportunities across retailers.
• Build all net and retail sales forecasts for defined retailers, meeting all financial deadlines, flagging risks and opportunities in a timely and quantified manner.
• Monitor, manage, and optimise net sales performance: ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Customer Supply Chain.
• Lead the effective monitoring of retailers’ inventory to deliver 100% on shelf availability across all retail partners, working closely with Sales operations and Supply.
• Work cross functionally to build strong local and relevant trade plans for designated retailers to deliver strong LFL growth and reach #1 in store ranking
• Align trading plans with the Senior National Account Manager and Senior Marketing Manager, to ensure a consistent and phased plan across all retailers within the region, avoiding unnecessary conflicts of activity.
• Work closely with finance to align on retail and net forecasts as well as weekly net sales updates, flagging risk and opportunities.
• For new markets or trading partners, build a bespoke plan to launch and sustain #1 ranking.

Who you will work with

• You will sit within our EU Function, within our highly talented Commercial team for Europe.
• Build strong working relationships with the Retail team, utilising insight from the field and engaging the team in the execution of trading plans
• Work closely with Operational Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention.

About you

• You have proven experience as a National Account Executive ready for your next step or perhaps, you are already operating as a Junior National Account Manager, ideally within the beauty, luxury, or fashion industry.
• You are highly numerate, target-driven, commercially savvy, and keen to find creative solutions to challenges!
• Results-oriented and proactively solution-driven with excellent Excel and PowerPoint skills.
• Advantageous if you are French Speaking – other EU languages are also desirable.
• You have experience in negotiating with excellent relationship-building skills, you know how to build trusted relationships with your stakeholders and team.
• An excellent communicator. Confident and comfortable presenting, able to influence and effectively articulate your point of view.
• You have exceptional organisational skills and can manage multiple priorities with ease! You are target focused and results driven, with strong Excel and PowerPoint skills.
• You have strong numerical and analytical skills with an eye for detail and rigor.
• You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.
• A self-starter with an entrepreneurial can-do spirit!

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!