Key Account Manager

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission, to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.

About the role

We are looking for a driven, passionate superstar to join Team Tilbury as our Senior Key Account Manager SEA (contact) for the Southeast Asian and India markets. This role will be a maternity cover for 6 months period.

As a Senior Key Account Manager SEA (contact) you will

• Own and drive top-line revenue across SEA markets, with full accountability for achieving sales targets and sustainable growth.
• Serve as the primary point of contact for key retail partners, managing end-to-end business performance including sell-in, sell-out, and inventory optimization.
• Build, develop, and strengthen strategic partnerships with key retailers to drive long-term business growth, mutual profitability, and category leadership.
• Lead data-driven decision making by consolidating and analyzing sales performance from offline channels, delivering clear and actionable weekly insights to global stakeholders.
• Develop and manage the retail pipeline, including onboarding new partners and expanding product assortments within existing accounts.
• Own demand planning and forecast alignment with retail partners, ensuring optimal stock availability for new product launches and peak trading periods.
• Lead commercial negotiations with retail partners, including trading terms, product launches, in-store visibility, and strategic space/location allocation.
• Drive cross-functional collaboration by working closely with internal teams (Sales, Supply Chain, Marketing, Customer Service, Education, Merchandising, Legal) to execute best-in-class retail initiatives.

Who you will work with

• Reports into the Head of Commercial SEA
• Work cross functionally with different teams

About you

• 5-7 years of experience in retail sales management, account management role, preferably in beauty or (and) retail  
• Results driven, and analytical in approach to identifying opportunities
• Good communication, interpersonal, presentation, and organizational skills
• Good command of both spoken and written English
• Eligibility to work in Singapore
• Ability to travel when required

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

If you need support or would like to apply through an alternative method, please contact us at recruitment@charlottetilbury.com

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