Concierge

Be Part of Our Story. Grow with Us.

Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.

Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.

This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.

We are looking for a Concierge to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.

In this position, you will provide personalized and attentive service throughout the guest journey, anticipating guest needs, arranging services and experiences, and sharing tailored local recommendations to create a seamless and memorable stay.

Responsibilities

• Welcome and assist guests in a warm and professional manner.
• Provide information and recommendations about the hotel, local attractions, restaurants, activities and transportation.
• Arrange and coordinate guest requests, including reservations, excursions, transfers and activities.
• Work closely with hotel departments and external partners to ensure smooth and efficient service.
• Follow up on guest requests and assist with resolving any issues promptly.
• Support VIP arrivals, special occasions and other guest arrangements.
• Promote hotel services and experiences while maintaining luxury hospitality standards and looking for ways to enhance the guest stay.

Requirements

• Minimum 2 years of experience in the hospitality industry. Front Office experience in a five-star hotel is an advantage.
• A degree or qualification in Hospitality or a related field is an advantage.
• Excellent verbal and written communication skills in Greek and English. Knowledge of an additional language is an advantage.
• Strong communication and guest service skills with a professional and positive approach.
• Calm and reliable under pressure, with a strong team spirit and professional attitude.
• Good computer skills and knowledge of Opera PMS.

Benefits

What We Offer:

• Private Medical Plan
• Accommodation in the vicinity of Costa Navarino (for eligible associates)
• Meals Provided On-site
• Uniform & Laundry Service (where applicable)

Personal & Professional Growth:

• Ongoing Training & Development Opportunities
• Opportunities for Task Force Assignments at Marriott Hotels Abroad
• Experience in a Multicultural & International Work Environment

Wellbeing & Perks:

• Use of Costa Navarino Facilities (subject to internal policies)
• Access to the Support Room - Online Wellness Platform
• Recognition & Wellbeing Initiatives
• Employee Discounts & Associate Benefits at Marriott Hotels Worldwide

Ready to be part of our story? We would love to hear from you.

Apply today and grow with us at Costa Navarino.