Digital Product Manager

EY Consulting is a fast-moving, high-growth area within EY, and this with a huge potential for you. It offers variety, challenge, responsibility and the opportunity to realize your leadership potential. Our competency teams are focused on helping our clients to improve their business performance and operational efficiency, whilst managing risk. We help clients by delivering assessment, transformation and assurance solutions in specialty areas, like finance, supply chain, strategic choices, risk management, cyber security and technology.

Shape the future with confidence.

The Opportunity: Your Next Adventure Awaits?

As a Digital Product Manager within our EY Studio + practice, you sit at the intersection of business strategy, customer experience, and technology.  
Your industry focus lies in the Financial Services, where you partner with leading banks, insurers, and wealth managers to shape the digital products and platforms their customers interact with every day. From onboarding journeys and self-service portals to mobile banking apps and beyond. 

You bring structure to ambiguity, translate business needs into product roadmaps, and drive delivery from concept through launch. You are equally comfortable running a discovery workshop with senior stakeholders and diving into analytics dashboards to validate a hypothesis. 

Your Key Responsibilities

• Digital Product Management: you own and drive the product vision, strategy, and roadmap for client-facing digital products within Financial Services engagements. Define and prioritize features based on user research, business value, and technical feasibility, balancing short-term delivery with long-term product thinking. 

• Digital Customer Experience: Conceptualize new digital experiences, touchpoints, and service models that improve customer satisfaction, retention, and conversion across channels (web, mobile, conversational). You map and optimize end-to-end customer journeys, identifying friction points, drop-offs, and opportunities for personalization. 

• Digital Project Management: Plan and manage digital delivery engagements, coordinate cross-functional teams: developers, UX/UI designers, data analysts, and business analysts. 

Your Profile

You have:

• A Master degree in Business, Engineering, Design;  

• 4–8 years of relevant experience in digital product management, digital project management, or a related consulting role, at least in part within or serving the Financial Services industry; 

• A very good understanding of working within Agile/Scrum frameworks, with a pragmatic understanding of when and how to adapt them;