Medical Biller

A Medical Biller works in healthcare facilities and is responsible for submitting claims to insurance companies.

Everyday responsibilities include processing data from medical coders, ensuring claims get processed and paid, verifying insurance coverage, reviewing denied claims, and assisting patients with billing questions.

TASKS:

• Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification
• Maintaining great phone etiquette
• Helping with denials and follow-ups.
• Correcting denial claims and resubmitting claims
• Submitting electronic and paper claims to primary, secondary, and third-party insurance companies.
• Recording and verifying explanation of benefits
• Providing administrative support that includes: a) data entry and b) verifying insurance, follow-ups, and authorizations, and c) following up on and conducting collections as to outstanding balances and receivables

Requirements

QUALIFICATIONS:

• Interested in US Healthcare Claims Customer Service
• Must have excellent verbal and written English communication skills
• Customer service experience in Insurance Billing
• HIPAA Certification is a plus
• Excellent time management
• Strong attention to detail
• Impartial
• Highly organized
• Computer savvy
• Great work attitude and willingness to go the extra mile
• Open to working night shifts

MINIMUM SYSTEM REQUIREMENTS:

• PRIMARY SYSTEM

• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher

• Computer Memory/RAM: 8.00 GB

• Computer Operating System: At least Windows 11 64-bit or macOS Ventura

• Headset: Any USB-type headset with noise-cancelling feature

• Camera: Capable of a clear and crisp video output

• BACK-UP SYSTEM

• OPTION 1 (BACKUP SYSTEM):

• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher

• Computer Memory/RAM: 8.00 GB

• Computer Operating System: at least Windows 11 64-bit or macOS Ventura