Configuration Specialist

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. 

Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. 

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey! 

Position Overview

The Configuration Specialist is responsible for the setup, maintenance, testing, and troubleshooting of merchant production accounts within the payment gateway environment. This role ensures accurate configuration of payment methods, banking information, currencies, MCC codes, terminals, and account profiles while maintaining compliance with industry regulations and business requirements. The specialist works closely with internal teams and external stakeholders to support merchant onboarding, account modifications, and production issue resolution.

You will carry out sensitive technical configurations in the production environment and contribute to the configuration of the new clients of the company. Participating in testing and troubleshooting new Banks, APMs and services in production environment. Executing all configuration requests submitted via tickets and executed only when the requirements are clear.

Responsibilities:

• Handle routine technical configuration and data to fill tasks
• Write and follow specific procedures, unique to each client/partner.
• Reply to inquiries concerning technical and configuration matters.
• Track the issues until problems are solved, contacting the relevant departments in the organization when needed.
• Previous experience in the online payment industry will be considered a significant advantage.
• Experience with APM (Alternative Payments Methods) and 3-th party providers.
• Technical background -investigating logs, internet experience, communication protocols (client-server, server-to-server, etc.) is a plus.
• Previous experience in creating queries for servers using HTTPS and REST API is a plus.
• Orientation in technical documentation API (Application Programming Interface).
• Orientation in big server logs from different modules.
• Investigating errors and logs and sending feedback to internal departments (Product/Technical Teams).
• Ability to analyze problems quickly and find suitable solutions based on available resources.
• Fast learner, multi-tasker, tech oriented.
• A high level of patience and the ability to work in a busy and sometimes pressured environment.
• Ability to prevent wrong configurations due to missing or incomplete requirements.
• High attention to detail.
• Excellent written and verbal communication skills.

Requirements

• Ability to handle and take ownership repetitive technical tasks
• Technical affinity, fast learning, and multi-tasking
• Creating new clients’ accounts
• Configuring Different Banks and Cards
• Configuring new alternative payment methods via different providers
• Company products and services
• Technical changes for existing accounts

Working Language 

• English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed

Benefits

Bulgaria:

• Competitive holiday allowance
• Health insurance
• Employee Assistance Program
• Sport membership card
• eVouchers

Lithuania:

• Private Health Insurance
• Paid Time Off
• Monthly Food Vouches
• Additional Perks: Office perks, company events, training opportunities, and a supportive space for personal and professional growth.

The annual base salary range for this role in the primary locations are: Bulgaria: EUR €26,500 - EUR €30,000 (Gross) and Lithuania: €28,000-€36,000 (Gross) . This range represents the expected starting salary for candidates hired into this role in the specified location. If the position is filled in a different location, a different salary range may apply due to objective factors such as local labor market conditions and cost of living.

This salary range may be inclusive of several career levels and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process.

We are an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.