Learning Design and Delivery Manager

About the Role

The Manager - Learning Design and Delivery is responsible for the design, development and delivery of learning content and programs that support business objectives.

We are looking for someone with hands-on experience designing and developing learning,  a passion for learning innovation and a drive to collaborate with stakeholders across Qiddiya to build learning modules that create value for employees and the wider business. 

If you’re excited by the thought of partnering with Subject Matter Experts (SMEs) to identify learning needs, design engaging learning modules that resonate play (but create serious impact) and deliver learning experiences that grow the people who are developing the world’s first city of play - then we’d love to talk to you!

Requirements

Business & SME Partnership

·       Partner with Business-based subject matter experts, to translate business needs into clear learning objectives and success measures – with a primary focus on the Development Organization within Qiddiya.

·       Ensure learning solutions support approved policies, processes, technical standards, learning programs or winning behaviors.

·       Proactively manage stakeholders to align priorities, timelines, and delivery.

·       Work as part of a cohesive Organizational Learning team to drive holistic learning solutions

Instructional Design & Learning Delivery

·       Build learning content, learning programs and curriculum using Sana - our innovative Learning Experience Platform that delivers self-led and facilitated learning content.

·       Design and deliver a range of engaging learning solutions that drive foundational awareness, ensure compliance with processes, build technical skills or grow capabilities important to Qiddiya.

·       Co-facilitate learning workshops with Subject Matter Experts or other experienced facilitators, such as inductions, bootcamps or live sessions.

·       Balance rigor with creativity, using experiential and playful methods to reinforce business outcomes in line with adult learning principles.

Learning Architecture, Governance & Content Quality

·       Uphold agreed Learning governance standards.

·       Build and maintain structured curricula, pathways, and learning spaces to support capability development.

·       Ensure content is current, accessible, well‑structured, and easy to retrieve.

·       Act as a quality custodian, aligning all content to learning objectives, standards, and Qiddiya design principles (hint – you wouldn’t simply upload a user manual or policy and call it training!)

Learning Innovation

·       Leverage AI to design storyboards, modular content, gamified checkpoints, interactions, and simulations.

·       Explore and implement new approaches that enhance engagement, experimentation, and learning effectiveness.

Assessment, Measurement & Learning Impact

·       Design assessments and activities that measure outcomes, reinforce skills, and demonstrate learning impact.

·       Analyze feedback, engagement, and performance data to continuously improve learning quality.

Reporting & Continuous Improvement

·       Provide clear reporting to senior stakeholders on outcomes, insights, and improvement opportunities.

·       Demonstrate alignment to priority capability needs and curriculum roadmaps.

·       Share best practices and innovations across the learning community to drive continuous improvement.

Key Requirements

Experience & Background

·       6 - 10 years of experience in the fields Instructional Design, Learning Creation or a role where you have directly created learning solutions (including appropriate content creation) across a range of subjects.

·       Strong business acumen, preferably with exposure to property development, construction, engineering , infrastructure or transport sectors.

·       Proven track record of designing and delivering blended training programs and curriculum that create impact and drive higher business and human performance and compliance.

·       Experience in developing interactions, learning games, activities or assessments that reinforce learning.

·       Proficiency in managing multiple learning or business projects simultaneously.

·       Understand skills-based education, data-informed learning journeys and immersive storytelling.

·       Experience using best-in-class learning technologies for content creation and learning experience.  Experience using Sana Learn would be advantageous.

·       Experience with, or an interest in AI Prompt-driven development, would be advantageous.

·       Flexibility and adaptability in responding to changing business requirements.

·       Ability to effectively manage and prioritize workload and deliver to tight deadlines.  

·       Demonstrated strong written and verbal skills in English.

·       Demonstrated proficient use of enterprise-level software, such as Microsoft 365 or similar

·       Ability to work collaboratively in a team environment and across multiple departments, proven ability to empathize across cultures and different teams.

·       Excellent problem-solving, decision-making, and conflict resolution skills. 

Skills & Capabilities

·     Passionate about creating playful learning experiences that create serious outcomes

·     Instructional designer mindset with a focus on creating positive business outcomes

·     Technical ability with learning authoring tools and the interface with learning technologies

·     Exceptional ability to use storytelling to create powerful learning outcomes

·     Highly organized, ability to simplify complex content into impactful learning

·     Excellent problem‑solving skills with a proactive approach to improvement

·     Highly collaborative communicator who can work across HR, IT, vendors, and business teams

·     Curious, adaptable, and energized by the growth and performance of people

Why Join Us? 
• Build a Real Legacy….an Actual City:  Imagine being part of a team that's not just
shaping an organization but helping to build a unique city from the ground up. This
is a once-in-a-lifetime opportunity to contribute to a landmark project that will
pioneer the future of 'Play'. 
 **
• Forge the Future of Saudi (and Global) Leadership:**  Step into a pivotal role within a
leading PIF organization, where your expertise will directly shape the landscape of
talent and leadership, fueling the engine of development for the Kingdom. 
 
 
• Join a Truly International Team:  Work alongside colleagues from over 52
nationalities, creating a vibrant and enriching environment embedded in a strong
Saudi culture. Experience the power of diverse perspectives and build a global
network.