Customer Care

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries! 🌍

We are offering a great work experience in Sofia, Bulgaria for a role as a Remote Position Customer Care Rockstar with Dutch.

Why a Remote Position Customer Care Rockstar with Dutch role is great for your professional and personal development:

• Live in Sofia, Bulgaria and embrace multicultural experiences

• Represent a global brand

• Fast-track career development opportunity

How your day-to-day in this role would look like:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude

• Solving problems and creating positive experiences for every customer you speak with

• Following the brand's guidelines and quality standards on every interaction

• Logging and updating customer interactions in the relevant systems

• Working closely with your team to keep improving the service you provide

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in Dutch, B2 English
• Tech Savvy: Curious about the latest tech
• Customer Charmer: Experience is a bonus
• Communication Virtuoso
• Empathy Expert

Benefits

• Salary: €1,687.27/month (gross)
• Payment Frequency: Monthly
• Performance Bonus: up to 10% of gross salary after 3 months, based on KPIs
• Meal Allowance - €80-100 based on the number of days worked in the month
• Health Insurance through Generali
• Multisport and/or Coolfit cards
• Learning Platform

Make it your Next Job Without Boundaries!

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Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.

Making it Happen:

Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.

Your Next Job, Without Boundaries!