Head Of Operations
Posted 11 Sep 2026
Advertised as “Head of Operations (Digital Marketing Agency)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3–5 yrs
- Management level
- People management
- Employment
- Remote
- Contract
- Full-time
No salary listed for this role.
Field of studyBusiness Administration, Marketing, Operations Management, Project Management (or related)
Study levelBachelor's
Type: Full-time
Salary: Up to $3000
Schedule: Monday to Friday, 8 AM - 5 PM CST
Job description:
Team Summary
You'll be joining a digital marketing agency that is small but mighty growth team-a tight-knit group where no two days are the same and every detail matters. We master the art of professional juggling, seamlessly managing client relationships and campaigns because when clients trust us with substantial marketing plans and budgets, 100% accuracy isn't just preferred, it's non-negotiable. We're seeking someone with proven agency experience who understands the fast-paced, client-focused nature of digital marketing agencies-someone equally comfortable serving as a client's trusted strategic advisor and driving new account growth-and who can hit the ground running with our SEO and PPC operations. To succeed in this role, you should anticipate a balanced workload where approximately 50% of your time is dedicated to client management, 20% to internal management, and 30% to new sales efforts.
Responsibilities
Strategic Planning and Execution:
- Contribute to the development of the company’s long-term strategy by providing operational insights and recommendations.
- Translate strategic goals into actionable plans for the operations team.
Oversee Day-to-Day Operations:
- Provide leadership and direction for daily operational activities across departments.
- Monitor performance metrics, ensuring operational goals align with the company’s strategic objectives.
- Address operational challenges promptly to maintain seamless workflow and productivity.
- Manage resource allocation to optimize efficiency and support business priorities.
Drive Initiatives for Efficient Processes:
- Identify inefficiencies in current workflows and implement solutions to improve productivity and cost-effectiveness.
- Collaborate with cross-functional teams to streamline operations and eliminate redundancies.
- Lead the adoption of tools and technologies to enhance operational efficiency and reporting.
Develop Processes for Consistency:
- Establish standardized processes, procedures, and policies to ensure consistency and scalability across operations.
- Regularly review and update processes to align with evolving business needs and industry best practices.
- Ensure employees are trained and equipped to adhere to established operational guidelines.