HR Generalist

Join Team FSSI and Become an Employee-Owner!

Who We Are:

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.

We’re looking for an organized, proactive, and people-focused HR Generalist to join our Human Resources team in Santa Ana, CA. This position provides comprehensive support across the full employee life cycle.  The responsibilities include coordinating leaves of absence and workers' compensation processes, administering reward and recognition initiatives, and delivering timely, empathetic employee support. This role plays a critical part in ensuring smooth HR operations, positive employee experiences, and consistent program delivery.

Schedule: Monday - Friday, 8 am - 4:30/5:00 pm. This is fully onsite position.

Your Essential Duties:

• Performance Management

• Support our internal performance review process by assisting in the review and editing of performance reviews.

• Administer performance review system, guide managers through review cycles and utilization of the system.

• Create and implement as needed.

• HR Programs & Initiatives

• Administer key HR programs including Safety and Driving programs.

• Engagement Programs such as Wellness Events and Awardco recognition.

• Mandatory reporting such as Ca Pay Data and EEO-1.

• Training Coordination

• Schedule, conduct, and track mandatory compliance training.

• Create and perform training on new policies, procedures, handbook updates or new legislation as needed.

• Leaves of Absence & Workers’ Compensation

• Assist in the management of leave requests (FMLA, ADA, personal, etc.), ensuring compliance and timely communication

• Serve as liaison with third-party vendors and internal stakeholders to resolve workers’ comp claims and accommodations

• Reward & Recognition Programs

• Administer and evolve employee recognition initiatives and service awards