DevOps Developer
Posted 12 Oct 2026
Advertised as “SE II -DevOps Developer Productivity”
BranchFactor Summary
The original posting with the fluff stripped out
- Level
- II
- Expected experience
- 4–7 yrs
- Management level
- Individual contributor
- Contract
- Full-time
No salary listed for this role.
About the Team
The Developer Productivity (DevX) team builds and maintains the tools, platforms, and infrastructure that help Helpshift engineers reliably build, test, deploy, and release products.
We work across CI/CD, build and release automation, developer tooling, cloud infrastructure, Kubernetes, observability, security, and engineering workflows. Our goal is to reduce engineering friction, improve developer productivity, and make software delivery faster, safer, and more reliable.
We are looking for an engineer who can independently own complex DevX problems, build scalable engineering solutions, and partner with teams across Helpshift to improve developer productivity.
What You'll Work On
CI/CD & Release Engineering
- Design, implement, and maintain reliable CI/CD pipelines for build, test, deployment, and release workflows.
- Improve pipeline performance, reliability, scalability, and maintainability.
- Identify bottlenecks in build and release workflows and drive improvements.
- Develop release automation and deployment workflows.
- Troubleshoot complex pipeline and release failures.
Tools / Technologies:
Jenkins, GitHub Actions, GitLab CI, Git, Argo CD, Argo Rollouts, Helm, or equivalent.
Developer Productivity & Automation
- Design and build tools that improve developer productivity and reduce engineering friction.
- Identify recurring engineering problems and automate them through scalable solutions.
- Build internal developer tooling, CLI utilities, and workflow automation.
- Understand developer workflows and identify opportunities to improve the overall SDLC.
Languages / Technologies:
Python, Shell/Bash, Go, Java, Clojure, or equivalent.
Cloud & Infrastructure
- Design and maintain cloud infrastructure supporting CI/CD, development, testing, and engineering platforms.
- Build infrastructure using Infrastructure as Code.
- Design solutions with appropriate considerations for scalability, reliability, security, and cost.
- Improve infrastructure automation and operational efficiency.
Tools / Technologies:
AWS, GCP, Azure, AWS CDK, Terraform, CloudFormation, Pulumi, Ansible, or equivalent.
Containers & Platform Engineering
- Design and operate containerised platforms used by engineering teams.