Freight Operations Administrator

Looking for Philippines-based candidates

Job Role: Freight Operations Administrator

Compensation range: $1,500 AUD - $2,000 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: Our client operates in the international freight forwarding and logistics industry, providing comprehensive shipping solutions for imports, exports, customs clearance, and supply chain management. They coordinate air, sea, and land transportation services, focusing on efficient cargo handling, personalised customer support, and reliable logistics solutions tailored to diverse business requirements.

Role Overview: The Freight Operations Administrator provides administrative and operational support for international freight forwarding and logistics activities, including import and export shipments, customs clearance, and cargo coordination. This role helps ensure shipments are processed accurately, documentation is maintained, and delivery schedules are monitored. The successful candidate will coordinate with internal teams, freight carriers, customs brokers, and other relevant parties to support efficient cargo movement, maintain accurate shipment records, and assist with the day-to-day requirements of freight operations.

Key Responsibilities: 

• Coordinate and monitor import and export shipments across air, sea, and land freight.
• Prepare, process, and maintain shipping documents, including bills of lading, commercial invoices, packing lists, and other relevant paperwork.
• Track shipment progress and follow up with freight carriers, customs brokers, and other service providers regarding delivery schedules and potential delays.
• Assist with customs clearance processes by preparing and checking documentation and coordinating with relevant parties.
• Maintain accurate shipment records, data entries, tracking updates, and operational reports.
• Coordinate bookings, cargo collection, deliveries, and other transport arrangements.
• Communicate shipment updates, documentation requirements, and delivery information to internal teams and relevant stakeholders.
• Assist with freight quotations, invoicing, billing, and processing operational expenses where required.
• Monitor shipment milestones and escalate delays, discrepancies, or documentation issues for timely resolution.
• Support general administrative tasks and contribute to improving the accuracy and efficiency of freight operations.
• Maintain regular communication with Australian Company regarding shipment progress, completed tasks and outstanding requirements.
• Attend weekly team meetings.

Requirements

Required Skills and Qualifications:

• 2+ years of experience in freight forwarding, logistics administration, shipping coordination, or a similar operational support role.
• Basic understanding of international shipping processes, including imports, exports, and customs clearance.
• Familiarity with shipping documentation, freight bookings, and shipment tracking procedures.
• Strong administrative and organisational skills, with the ability to manage multiple shipments and deadlines.
• High attention to detail when processing shipment information, checking documents, and maintaining records.
• Proficiency in Microsoft Office, particularly Excel, and the ability to learn freight management systems or logistics software (CargoWise).
• Good written and verbal English communication skills for coordinating with internal teams and external service providers.
• Ability to identify discrepancies, follow up on outstanding requirements, and escalate operational issues when necessary.
• A proactive and systematic approach to completing tasks accurately and within required timelines.
• Ability to work independently while coordinating effectively with a team in a fast-paced logistics environment.

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)