Head of Loblaws & Drug

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Sales Team

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

The Team Leader is responsible for driving Reckitt’s business performance by coaching, guiding and motivating direct and dotted-line reports to achieve team and company goals. Optimizes business performance in order to achieve company goals (including – sales, profit, new item listings, deduction management).
Salary Range: $154,000 - $192,000 CAD

Your responsibilities

Shortened version:

• Lead the development and execution of short and long term business strategies.
• Coach teams on market, brand, and category trends to drive growth opportunities.
• Set business objectives and manage resources, budgets, and trade investments to deliver plans.
• Conduct business reviews to identify opportunities, risks, and actions.
• Review, challenge, and approve sales plans across all horizons.
• Foster cross functional collaboration to execute customer, brand, and category strategies.
• Guide customer management and strengthen key business relationships.
• Drive achievement of objectives while identifying innovative growth opportunities.
• Develop teams’ negotiation and sales analytics capabilities to build win-win partnerships.
• Assess and communicate the financial impact of business decisions.
• Create a high performance environment that balances relationship management with business results.
• Build and leverage cross functional networks to enhance collaboration.
• Continuously improve sales processes and operational effectiveness.
• Use data and insights to shape sales plans and organizational support requirements.
• Promote accountability, performance measurement, and recognition of success.
• Effectively manage direct reports and third parties, including performance and budget oversight.

The experience we're looking for

• Proven leadership experience in Sales, Key Account Management, or Commercial roles within FMCG/CPG.
• Strong track record of delivering growth, profitability, and customer business plans.
• Experience leading, coaching, and developing high-performing teams.
• Deep understanding of retail customers, distribution networks, and category management.
• Strong analytical and strategic thinking skills, with the ability to translate insights into action.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to influence cross-functional teams and build strong customer relationships.
• Highly organized, results-driven, and motivated by winning.
• Creative mindset with a passion for identifying new business opportunities and solutions.

The skills for success

Customer-Centric Leadership, Strategic Thinking, Customer Experience Management, Cross-Functional Collaboration with customer needs, Customer Satisfaction and Retention, Customer Insights, Communication Skills, Leadership, Strategic Partnerships, Innovation, Change Management, Analytical Skills, Results-Driven, Adaptability.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.