Quality Assurance Supervisor

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSTION SUMMARY

The Quality Supervisor is responsible for leading and overseeing Quality Control and Assurance activities and Quality Inspectors. This role will promote quality-at-source, lead containment actions, guide production cells in corrective & preventive actions, and support Winnipeg vehicle production plant.  The role also drives continuous improvement through the development, implementation, and enhancement of Standard Operating Procedures (SOPs), Work Instructions (WIs), and Standard Work.

WHY JOIN US:

• Be a part of a team leading the world’s electrification of mass mobility
• Competitive Wages and comprehensive benefit package with Immediate benefit eligibility    
• Paid holidays and vacation
• Passionate about creating a better product, a better workplace, and a better world
• Inclusive workplace culture that values and empowers team members.
• On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023)
• Advancement opportunities within our family of companies

WHAT WILL YOU DO

• Provide leadership and guidance to all QA frontline staff, including appropriate training.
• Maintain awareness of current quality issues, containment activities, and improvement initiatives; communicate status updates during production meetings.
• Pursue open actions and promote systems-thinking with all QA inspectors.
• Perform situational analysis for the appropriate deployment of staff or assignment of tasks.
• Coordinate communication between internal customers, inspectors and internal suppliers within New Flyer.
• Support ISO 9001 and process improvement initiatives.
• Identify and resolve quality related concerns on a timely basis.
• Liaison with production personnel to resolve Quality or Conformance problems, Design changes, shop floor instructions and other related issues.
• Identify shortcomings in operations and document for improvement through C&CAR process.