Product Manager

The Retail Technology team is responsible for delivering reliable, efficient, and scalable applications that support the in-store experience across Staples' U.S. Retail footprint. The team partners across Store Operations, Merchandising, Finance, Loss Prevention, OMNI, and Engineering to deliver technology solutions that improve associate productivity, enhance customer experiences, streamline operations, and support critical retail business processes. 

Staples is seeking a Product Manager - Retail Applications to help shape and evolve the technology capabilities used across our retail store environment. This role is responsible for defining product strategy, managing roadmaps and backlogs, and partnering with cross-functional stakeholders to deliver solutions that improve store operations, associate workflows, customer experiences, and business process execution. The ideal candidate is equally comfortable balancing strategic platform thinking with hands-on product delivery and thrives in a collaborative, fast-paced retail environment. 

What You'll Be Doing

• Own and evolve retail application capabilities that support store operations, associate workflows, customer experiences, and business process execution. 
• Define and manage product roadmaps aligned with business priorities, operational needs, and long-term platform strategy. 
• Prioritize and manage product backlogs, balancing business value, technical feasibility, operational readiness, and delivery timelines. 
• Lead deployment planning and release schedules in partnership with engineering and business teams to ensure successful, low-risk implementations. 
• Partner with engineering teams to translate business requirements into user stories, acceptance criteria, and scalable technology solutions. 
• Ensure application data accuracy, usability, reliability, and operational integrity across workflows and integrations. 
• Collaborate with Finance, Merchandising, OMNI, Store Operations, and Loss Prevention teams to support enterprise initiatives and improve operational execution. 
• Continuously identify opportunities to enhance system performance, reliability, usability, and the overall associate experience.  

What You Bring to the Table

• Ability to bridge business needs and technical execution by transforming complex requirements into actionable solutions. 
• Strong experience collaborating with engineering teams in Agile environments and driving successful product delivery. 
• Exceptional cross-functional partnership and stakeholder management skills. 
• Analytical mindset with a focus on continuous improvement, operational excellence, and data-driven decision making.
• Excellent communication skills with the ability to influence and align diverse stakeholders. 
• Passion for building scalable technology solutions that improve retail operations and customer experiences.

What's Needed - Basic Qualifications

• Bachelor's degree in Business, Technology, or a related field, or equivalent experience. 
• 5+ years of product management experience, preferably supporting retail, store systems, or enterprise technology platforms. 
• Experience managing the full product lifecycle from strategy and planning through delivery and continuous improvement. 
• Hands-on experience working within Agile methodologies and cross-functional product teams. 

What's Needed - Preferred Qualifications

• Experience managing retail applications, store systems, enterprise platforms, or other business-critical technology solutions. 
• Strong understanding of retail operations, associate workflows, and store technology ecosystems. 
• Experience supporting pricing, promotions, loyalty, fulfillment, customer engagement, or related retail capabilities. 
• Familiarity with application integrations, data flows, operational reporting, and enterprise system dependencies. 
• Experience partnering with Finance, Operations, Merchandising, OMNI, or other enterprise functions to deliver scalable business solutions. 
• Demonstrated success operating in complex, cross-functional environments with multiple stakeholders and competing priorities. 
• Focus on system reliability, performance optimization, and delivering intuitive end-user experiences

Get great perks.  

• Bonus plan and generous amount of paid time off, including one Floating Holiday each year  
• Flexible work arrangements, including flexible work hours   
• 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits  
• Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)  

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.   

#LI-KA1  

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Click here to learn more about the employee benefits, programs and perks offered at Staples! 

Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.  Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.