Front Desk Agent
Posted 17 Sep 2026
Advertised as “Front Desk Agent | AYANA MidPlaza JAKARTA”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 2–3 yrs
- Management level
- Individual contributor
- Contract
- Full-time
Compensation
No salary listed for this role.
Role speciality
Hotel Front Desk
Useful technologies
Opera
We invite applications for the position of Front Desk Agent (Mandarin Speaker) at AYANA MidPlaza, JAKARTA. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and assistance throughout their stay.
Responsibilities:
- Perform efficient check-in and check-out procedures for guests.
- Manage reservations via online platforms and phone inquiries.
- Provide information about hotel services and local attractions.
- Handle guest complaints and issues in a timely manner.
- Coordinate closely with housekeeping and maintenance departments to ensure guest satisfaction.
- Maintain accurate records of bookings, payments, and guest interactions.