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Reservations Agent at AYANA Hospitality — BranchFactor

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Reservations Agent

AYANA Hospitality · Provinsi Bali · Full-time

Posted 15 Sep 2026

Advertised as “Reservations Agent | AYANA BALI”

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BranchFactor Summary

The original posting with the fluff stripped out

Expected experience: 1+ yrs
Management level: Individual contributor
Contract: Full-time

Compensation

No salary listed for this role.

Role speciality

Hotel Reservations

Required qualifications

Field of studyHospitality (or related)

Study levelDiploma

Preferred qualifications

Study levelBachelor's

Original posting

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summaries of responsibilities:

Handling reservations and bookings
Provide information about room availability, rates, and hotel amenities

Which skills are in demand for this role? →

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Manage incoming calls, message, emails and respond to guest inquiries

Coordinate with other departments to ensure smooth guest experience

Maintain accurate records of reservations and guest information

Requirements

Only for Indonesian Citizen
Minimum 1 year experience in the same position or related fields in the hospitality industry
Excellent written and verbal communication skills
Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
Strong phone contact handling skills and active listening
Customer service-oriented mindset and ability to adapt or respond to different types of characters
Ability to handle multiple tasks simultaneously, effectively prioritize, and manage time efficiently.
Familiar with Property Management System (PMS) and Channel Manager is a plus
Diploma in Hospitality, or other relevant fields. Bachelor's degree is desirable

Which skills are in demand for this role? →

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Sourced from workable · original listing