Outsourcing Manager

Next Job Abroad is proud to present an exciting opportunity for a German Speaking Outsourcing Manager for Collections at a prestigious German bank. In this vital role, you will be responsible for managing the outsourcing operations related to collections, ensuring that all processes are aligned with the bank's standards and regulations. You will lead a team focused on enhancing the efficiency and effectiveness of collections while maintaining strong relationships with external service providers. This position offers an excellent career path within a prominent banking institution.

Responsibilities

• Manage and oversee the outsourcing operations for collections within the bank.
• Develop and maintain relationships with external collection agencies and service providers.
• Monitor and evaluate the performance of outsourced collections to ensure compliance with service level agreements.
• Implement strategies to improve collection performance and operational efficiency.
• Collaborate with internal stakeholders to align outsourcing strategies with business objectives.
• Prepare regular reports and presentations on collections performance and outsourcing metrics.
• Stay updated with industry trends and best practices related to debt collections and outsourcing.

Requirements

• Fluency in German and strong command of English; additional languages are an advantage.
• Previous 3+ years experience in collections management, particularly in a banking or financial services setting.
• Proven experience in outsourcing operations, sales and vendor management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a multifaceted, fast-paced environment.
• Relevant degree in finance, business administration, or a related field.

Benefits

• Career growth opportunities in a renowned global bank.

• International & diverse work environment.

• Competitive performance bonuses.

• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.

• Yearly salary €37.000 excluding bonuses.

• Health care benefits and numerous other discounts.

• Fully paid training by certified instructors.

• State of the art premises, providing a great working environment with relaxing break areas.

• Special events as well as community & social responsibility initiatives.

• Relocation package (reviewed case by case)

• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!