Lab Administrator

Are you passionate about enabling scientists through technology and helping research teams succeed with reliable IT solutions?

Do you enjoy solving technical challenges, supporting laboratory environments, and working closely with both researchers and IT specialists?

If so, this is your opportunity to join Ascendis Pharma as our new IT Lab Administrator at our Research Site in Heidelberg, Germany.

Ascendis Pharma is a global biopharmaceutical company committed to making a meaningful difference in patients’ lives. Guided by our core values of Patients, Science, and Passion, we are applying our innovative TransCon® technology platform to fulfill our mission of developing new therapies that demonstrate best-in-class potential to address unmet medical needs.

At our headquarters in Hellerup, Denmark, research facilities in Heidelberg, Germany, and additional offices across Europe and the United States, we are advancing programs in our Endocrinology Rare Disease and Oncology portfolios.

Position Summary

The position is part of the Lab IT Solutions team, supporting scientists and laboratory staff with specialized IT services, systems, and infrastructure. The IT Lab Administrator works closely with researchers, Global IT teams, and external service providers to ensure stable, secure, and efficient operation of laboratory IT environments.

Key Responsibilities

• Provides IT support and troubleshooting for laboratory-related hardware and software in office and laboratory environments
• Maintains and further develops local IT resources, including hardware, software, and licenses for specialized laboratory systems
• Provisions and configures laboratory workstations, instrument-connected IT devices, and scientific software applications
• Implements and documents IT capabilities and solutions supporting research laboratories
• Collaborates closely with Global IT teams, subject matter experts, and external service providers to ensure aligned, compliant, and effective solutions

Requirements

You hold a Bachelor's degree in Computer Science, completed training as a "Fachinformatiker”, or have a comparable qualification.

You have:

• Solid IT fundamentals in Microsoft-based environments, including Windows clients, user accounts, permissions, software installation, and basic troubleshooting

• A basic understanding of networking concepts such as IP addresses, DNS, network shares, remote access, and connectivity troubleshooting