Solutions Consultant

About Mach9

Mach9 builds software that transforms reality capture datasets into high-precision 3D maps, accelerating how teams model and understand the world. Its flagship product, Digital Surveyor, automatically extracts features like utility poles, signs, curbs, striping and more from LiDAR and imagery datasets to create engineering-ready GIS and CAD deliverables. Surveying, engineering, and GIS teams work with Mach9 to reduce the time and cost of 3D mapping and deliver projects faster than ever before.

Mach9 is backed by Quiet Capital, Y Combinator, Overmatch Ventures, Kyle Vogt (founder of Cruise), Amar Hanspal (former CEO of Autodesk), Scott Belsky (CPO of Adobe), Gokul Rajaram (former executive at DoorDash), and more.

Position Overview

Mach9 is expanding our Solutions Consulting team to help surveying and engineering enterprises and infrastructure owners adopt and scale with Mach9 software. We're looking for an experienced geospatial professional with deep technical expertise and a customer-first mindset. You'll become an expert in our products and a trusted advisor customers rely on to get the most out of Mach9.

As a Solutions Consultant, you'll be the primary technical partner for customers across their full engagement with Mach9. Pre-sale, that means leading discovery conversations, identifying friction in customer workflows, demonstrating how Mach9 software changes production economics and delivering technical demonstrations. Post-sale, you'll own onboarding and training, help customers integrate Digital Surveyor into their production workflows, remain their primary technical resource as the product evolves, and ensure Mach9 software becomes embedded in core delivery programs.

This role goes beyond product demos. You will help customers rethink how data moves from field collection to CAD and GIS deliverables, enabling scalable digital delivery across transportation, utilities, and infrastructure programs.

You'll also work closely with our engineering, product, and design teams to surface customer needs and shape the direction of Digital Surveyor.

Key Responsibilities:

Customer-facing responsibilities

• Provide geospatial and survey expertise on sales calls alongside Account Executives.

• Run and tailor technical product demonstrations for prospects across different verticals and use cases.

• Own the technical evaluation process: help customers get their project data into Mach9, walk production teams through the workflow, and validate fit for their projects.

• Own customer onboarding and training through remote and onsite sessions to help teams integrate Mach9 into their production workflows.

• Serve as a trusted technical resource for customers across experience levels, from geospatial novices to experts.