Business Operations Associate
US$130,000 – US$160,000 / yr base salary
Posted 15 Sep 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3+ yrs
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Full-time
| Base salary | US$130,000 – US$160,000 / yr |
|---|
Field of studyComputer Science, Economics, Engineering, Finance, Mathematics, Statistics (or related)
Study levelBachelor's
About Mach9
Every road, fiber route, transmission line, and data center starts with a survey. A surveyor measures the world, then turns those measurements into the CAD blueprint engineers build from. Mach9 makes AI CAD software for civil engineering that helps surveyors create the blueprint drawing in a fraction of the time.
The fact is simple: infrastructure software hasn't had a major breakthrough since the 1980s. Critical infrastructure projects are still being designed through decades-old software and disconnected workflows. Mach9 is betting AI-assisted drafting and surveying workflows are the missing link towards making infrastructure projects progress at the speed and scale the world needs.
Mach9 is backed by Quiet Capital, Y Combinator, Overmatch Ventures, Kyle Vogt (founder of Cruise), Amar Hanspal (former CEO of Autodesk), Scott Belsky (CPO of Adobe), Gokul Rajaram (former executive at DoorDash), and more.
About the Position
Mach9 is hiring two Business Operations Associates to own key processes, solve new operating problems, and help the company scale.
This is a doer’s role. You’ll often do something by hand several times, understand exactly how it works, and then decide what should be automated, systematized, or improved, all at Mach9 speed. You will solve problems across finance, sales, customer support, revenue operations, and other parts of the company.
This is a 100% in-office position with no hybrid option. You will report to the Head of Business Operations and Finance.
Your responsibilities will include:
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Run recurring operating processes across areas such as order forms and quote-to-cash, billing, accounts receivable, variable compensation, customer setup, and customer operations.
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Build and maintain reporting, dashboards, OKRs, and analysis that help the company understand what is happening and make better decisions.
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Take ambiguous operating problems, determine what is happening, identify what needs to change, and drive the solution through execution.
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Turn solutions into working processes, including workflows, systems, documentation, controls, and recurring execution.
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Run manual or imperfect processes while identifying opportunities to simplify, improve, automate, or eliminate unnecessary work.
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Provide general project management and problem-solving across the company.
About You
You are a Swiss Army knife—a generalist who is comfortable jumping into whatever the business needs, figuring out how it works, and making it better. You dream in spreadsheets and justify your thinking with numbers. You are analytical, practical, and comfortable rolling up your sleeves to do the work yourself.