Product Specialist
Advertised as “EV - Product Specialist”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3–4 yrs
- Management level
- Individual contributor
No salary listed for this role.
Position Summary with Job Responsibilities
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- Drive Retail EV sales volume as well market share and enhance customer’s pre and
post purchase experience
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Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale
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Ensure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EV
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Responsible (along with Dealer Sales Executives) for achievement of retail targets
- Work with dealer sales executives to drive EV sales in dealerships
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Manage and ensure activation of leads
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Ensure 100% follow-up of leads to logical conclusion
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Conduct micro-market activations (Events at offices, malls, apartments, etc.)
Conduct home visits and product demonstrations to customers
Education
Graduation
Work Experience
3-4 Years
Tata Motors Leadership Competencies
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectationsDeveloping Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excelDriving Execution - Translating strategy into action and executionLeading by Example - Encouraging and following ethical standardsLeading Change - Recognizing the need for change, initiating and adapting to changeMotivating Self and Others - Inspiring teams and individuals