Cloud Operations Engineer
Posted 14 Oct 2026
Advertised as “Cloud Operations Engineer (Azure)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3–5 yrs
- Management level
- Individual contributor
No salary listed for this role.
CertificationsAZ-900
Field of studyComputer Science, Information Systems
Study levelBachelor's
Req ID: 360532
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Cloud Operations Engineer (Azure) to join our team in Bangkok, Krung Thep Maha Nakhon Bangkok (TH-10), Thailand (TH).
Position Summary
The role is responsible for managing software releases, cloud platform operations, monitoring, and incident management across Azure-based IoT ecosystems. This position supports continuous delivery pipelines, ensures platform reliability, leads major incident response, and collaborates with engineering teams to maintain operational excellence.
Key Responsibilities
Release & Deployment Management
- Manage software releases across QA → Load Test → Stage → Production environments.
- Execute and support OTA firmware releases.
- Launch and maintain mobile app releases to App Store and Google Play.
- Work with agile teams to build, test, and maintain CI/CD pipeline components.
- Support product NPI onboarding and participate in early sprint planning.
Cloud Operations & Platform Support
- Administer and troubleshoot Microsoft Azure environments.
- Perform L1.5–L2 support activities including monitoring, deployments, rollbacks, and platform health checks.
- Manage migrations across platforms or service providers.
- Ensure proactive performance monitoring and SLA compliance.
- Maintain system documentation, runbooks, and operational best practices.
Monitoring, Alerting & Incident Management
- Create and manage monitoring/alerting systems for cloud and connected device platforms.
- Lead and support 24x7 major incident management, including on-call support.
- Own end-to-end incident resolution from ticket creation to closure.
- Implement corrective actions to mitigate operational and security risks.
- Conduct periodic user access/security audits.
Cross-functional Collaboration
- Work closely with Engineering, Security, and other teams to evangelize Ops best practices.
- Participate in technical bridge calls and RCA sessions.
- Manage UI views for license consumption and performance analytics.
- Gather usage metrics and report insights to stakeholders.