Director of Operations & Shipping

Part-Time Director of Operations & Shipping – Live Auction Sales (Whatnot) | Upper East Side, NYC

A growing company specializing in live auction sales on Whatnot is seeking a Part-Time Director of Operations & Shipping to oversee day-to-day logistics, fulfillment, and operational efficiency.

This is a hands-on, on-site role ideal for someone who thrives in a fast-paced, entrepreneurial environment and is comfortable working side-by-side with a live salesperson during auctions to support real-time operations and shipping.

Location:
On-site a few days per week in our office on the Upper East Side (East 70s), Manhattan

Key Responsibilities:

• Oversee all shipping and fulfillment operations during and after live auctions
• Work closely next to the live salesperson during auctions to support real-time order flow and logistics
• Manage inventory flow, packing processes, and carrier coordination
• Ensure timely, accurate order processing and delivery
• Develop and improve operational workflows and systems
• Troubleshoot logistics issues and implement scalable solutions
• Create and update storefront thumbnails and visual assets for the Whatnot app to support branding and drive engagement

Qualifications:

• Proven experience in operations, shipping, or fulfillment management
• Experience with e-commerce, live selling, or high-volume order environments strongly preferred
• Ability to work in a live, fast-paced sales environment alongside a salesperson
• Ability to create compelling thumbnails/visuals for storefronts (experience with Whatnot or similar platforms is a plus)
• Familiarity with basic design tools (e.g., Canva, Photoshop, or similar) preferred
• Strong organizational and problem-solving skills
• Hands-on, detail-oriented, and able to work independently

Details:

• Part-time role
• Onsite a few days per week (flexible scheduling)
• Competitive hourly

To Apply:
Please submit your resume along with a summary of your relevant experience.