Office and Site Supervisor

Sago, formerly Schlesinger Group, is the global research and data partner that connects human answers to business questions. Combining our legacy of impact, global reach, and innovative spirit, we enable our clients to solve business problems through extensive audience access and an adaptive range of qualitative and quantitative solutions. We help our clients understand what their customers want and demand — empowering them to make decisions with confidence. As a partner to our clients, their clients, and the industry, Sago seamlessly connects businesses to key insights.

Join our team at SAGO, where happiness thrives in the top 35%, our work culture ranks in the top 10%, and diversity shines in the top 15% compared to peers of our size. Discover more about us at https://www.comparably.com/companies/sago

Position Summary

The Site Supervisor provides day‑to‑day leadership, operational, and office oversight for site and staff supporting the PMTA study. This role holds primary accountability for site‑level protocol execution, regulatory compliance, investigational product control, and staff performance. The Site Supervisor serves as the key escalation point for operational, compliance, and subject‑related issues while fostering a culture of quality, accountability, and subject‑focused research conduct.

This is an on‑site leadership role requiring active supervision of study activities and staff.

This is a temporary full time position that pays $25 per hour.

Start date: August 01st, 2026

End date: February 28th, 2027

Key Responsibilities

• Provide direct supervision and day‑to‑day management of site staff supporting the PMTA study

• Assign, oversee, and balance staff responsibilities to ensure adequate coverage for subject visits and study activities

• Monitor staff performance and adherence to study protocols, SOPs, and regulatory requirements

• Serve as the primary escalation point for staff questions, operational issues, and protocol clarifications

• Maintain overall responsibility for site‑level compliance with the study protocol, applicable SOPs, and regulatory requirements

• Ensure informed consent is obtained and documented correctly for all subjects prior to any study‑related procedures

• Oversee the accuracy, completeness, and maintenance of all regulated study documentation and source records

• Identify, document, and escalate protocol deviations, compliance risks, and required corrective actions in accordance with study and regulatory standards

• Oversee subject screening, enrollment, and retention activities to ensure consistent, compliant execution

• Work with Clinical Project Management team to support complex subject interactions, escalated concerns, or compliance‑related issues

• Ensure subject visits are conducted within protocol‑defined windows and procedural requirements

• Oversee subject visit scheduling, staffing plans, and workflow to meet study timelines and enrollment goals

• Ensure site readiness for scheduled visits, including materials, staffing, documentation, and IP availability

• Act as the primary site‑level point of contact for Clinical Project Managers and study monitors

• Prepare for, support, and participate in monitoring visits and audits

• Respond to monitor queries, action items, and follow‑up requests within established timelines

Requirements

• High school diploma required

• College degree preferred or equivalent relevant work experience

• Prior experience in clinical research, market research, or regulated study environments required

• Previous supervisory or lead experience strongly preferred

• Strong computer literacy, including proficiency with Microsoft Office and study‑related systems

• Leadership & Accountability

• Regulatory Knowledge

• Communication

• Organization & Planning

• Attention to Detail