UX Research Assistant

Sago is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and Sago is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter. 

We're a team of innovators, strategists, and problem-solvers, passionate and inspired thinkers, who celebrate our wins. We are vibrant leaders who empower our colleagues and innovate the Market Research industry - curious learners constantly finding new ways to transform. We are bold thinkers and authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter.

We are currently seeking UX RESEARCH ASSISTANTS for a temporary position anticipated to last three (3) months, with the possibility for extension.

Location: Onsite within proximity to Penn Station, NYC

Schedule: Friday through Monday (daytime hours) - Full-time and Part-time schedules available

Pay rate: Hourly rate is anticipated to be $35/hour dependent on candidate experience and qualifications.

Requirements

POSITION SUMMARY:

The UX Research Assistant is a core member of the Research Support Team, supporting high-quality human participant research studies across programs and other emerging technology initiatives.

This role supports the successful delivery of research by coordinating participant activities, preparing study environments, operating and maintaining research equipment, collecting and validating study data, and ensuring study procedures are executed accurately and consistently.

The UX Research Assistant works closely with Senior UX Research Assistants, researchers, the program managers, and onsite staff and participants to create seamless research experiences while maintaining strong standards for data quality, participant care, and operational reliability.

KEY JOB RESPONSIBILITIES:

Study Execution & Participant Experience

• Execute human participant research studies in accordance with approved protocols, study requirements, and operational expectations.
• Prepare study environments, equipment, documentation, and participant materials to ensure sessions are ready to run smoothly and consistently.
• Support the facilitation of participant onboarding, check-in, and study activities while creating a positive, professional, and comfortable experience.
• Monitor study sessions and document observations, study progress, issues, and protocol deviations as required.