Regulatory Compliance Manager

Position Summary

The Manager, Regulatory Compliance is responsible for leading the day-to-day administration of ACCC's regulatory compliance program. Reporting to the Chief Compliance & Risk Officer, this position oversees regulatory licensing, filings, examinations, compliance monitoring, regulatory change management, policy administration, and compliance reporting. The role partners across the organization to ensure regulatory requirements are effectively implemented while supporting a culture of integrity and continuous improvement.

Primary Responsibilities

•         Manage all state debt management licenses, charitable registrations, business registrations, and regulatory filings.

•         Maintain the regulatory calendar and ensure timely renewals and reporting.

•         Monitor federal and state regulatory developments and coordinate implementation.

•         Conduct compliance monitoring and testing activities and track corrective actions.

•         Coordinate regulatory examinations and responses to regulators.

•         Draft and maintain compliance policies and procedures.

•         Maintain the Compliance Management System (CMS), compliance inventory, and regulatory documentation.

•         Review regulatory and consumer complaints and identify trends.

•         Coordinate compliance training and awareness activities.

•         Support third-party compliance reviews and due diligence.

•         Prepare executive compliance metrics and reports for the CCRO.

Requirements

Qualifications

Required:

•         Bachelor's degree in Business, Finance, Public Administration, Risk Management, Compliance, Law, or related field.

•         Five or more years of progressive regulatory compliance experience.

•         Experience managing multi-state regulatory compliance programs.

•         Strong analytical, project management, and communication skills.

Preferred:

•         Financial services, banking, consumer finance, mortgage, credit counseling, or other regulated industry experience.

•         Experience working directly with regulators and regulatory examinations.

•         CRCM, CCEP, or similar certification.

Core Competencies

Integrity, attention to detail, regulatory research, analytical thinking, collaboration, sound judgment, organization, communication, continuous improvement, and the ability to translate complex regulations into practical business solutions.

Success Measures: