Business Process Analyst

About us

At ExxonMobil, our vision is to lead in energy innovations that advance modern living while reducing emissions. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. 

We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together.

Job Group Capability

Data Science, Digital & Analytics

Job Group

Digital Enablement

Job Role Description

The Business Process Analyst is responsible for supporting the design, analysis, optimization, and governance of logistics and supply chain processes within SAP (ECC and S/4HANA) environments. The role works closely with business stakeholders and IT teams to improve operational efficiency, support system enhancements, and contribute to digital transformation initiatives.

The ideal candidate has hands-on experience with SAP Logistics modules, understands end-to-end supply chain processes, and is passionate about continuous improvement, process standardization, and delivering business value through technology.

Job Role Responsibilities

Key Responsibilities

• Analyze current logistics and supply chain processes and identify opportunities for improvement.
• Gather and document business requirements from stakeholders.
• Create process maps, business process documentation, and functional specifications.
• Support process standardization initiatives across business functions.
• Assist in identifying root causes of process issues and recommend corrective actions.

SAP Logistics Support & Improvement

• Support and enhance business processes within SAP Logistics (ECC/S4Hana).

• Provide functional support for:

• Materials Management (MM)

• Sales and Distribution (SD)

• Warehouse Management / Extended Warehouse Management (WM/EWM)

• Transportation Management (TM) (preferred)

• Participate in system testing, configuration validation, and solution deployment activities.

• Monitor and resolve business process and system-related issues.

Supply Chain & Logistics Operations

• Support end-to-end supply chain processes including:

• Inventory Management

• Warehouse Operations

• Transportation Execution

• Exposure to Procure-to-Pay (P2P) and Order-to-Cash (O2C)

• Monitoring the flow of EDI for Rail MoT and assist with troubleshouting.

• Contribute to initiatives focused on operational efficiency.

Project Participation

• Participate in SAP implementation, enhancement, and continuous improvement projects.

• Support business workshops and requirement-gathering sessions.

• Assist with testing activities including:

• Unit Testing

• System Integration Testing (SIT)

• User Acceptance Testing (UAT)

• Support cutover and hypercare activities during project deployments.

Stakeholder Collaboration

• Collaborate with Procurement, Logistics, Supply Chain, Customer Service, Operations, and Finance teams.
• Communicate process changes and system enhancements effectively.
• Provide user guidance, training support, and documentation.

Qualifications & Experience

• Must have: SAP hands on experience (modules previous listed)
• Continuous Improvement Mindset
• Attention to Detail
• Strong analytical skills and ability to run simulations to repeat issues, identify work arounds and test solutions
• Strong process orientation and change management skills with flexibility on changing priorities
• Strong interpersonal/team collaboration skills to influence final system design
• English language fluency: oral and written communication
• Innovation and creativity

Functional Skills

Alternate Location:  

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