Customer Support Agent
Posted 26 Sep 2025
Advertised as “Danish CS Travel Industry - Latvia / Remote BA1”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- Remote
- Contract
- Full-time
No salary listed for this role.
Are you ready for what’s next? Join a global technology and services leader that supports some of the world’s most recognized brands. We help well-known companies — the ones you use every day — improve their businesses with technology and integrated solutions, across more than 70 countries.
This role offers flexibility: you can work from the comfort of your home or from one of our modern offices.
We also provide both full-time and part-time options! While the training period is full-time, you can choose a flexible schedule of 50–100% afterward.
Your Role as a Customer Support Agent:
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As a Customer Support Specialist, you will:
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Deliver outstanding customer service via phone and email
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Provide accurate information regarding bookings, rebookings, and cancellations (air, rail, hotel, and more)
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Find tailored solutions to ensure smooth and enjoyable journeys for customers
Requirements
- Fluency in Danish
- Good command of English (spoken and written)
- A flexible, dynamic, and customer-focused attitude
Benefits
- Competitive Salary
- Performance Bonus
- Flexible work schedule
- Option to work from home or at our city-center office
- Comprehensive health insurance (including gym and dental care)
- Paid mobile phone bill
- A supportive, friendly, and fun team environment