Software Development Specialist

Req ID: 391945 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Development Specialist to join our team in GUADALAJARA, Jalisco (MX-JAL), Mexico (MX).

• • Overall 6-9 years of relevant experience in application Maintenance and Support with L2 role

  • Hands-on Unix/Linux, SQL (Sybase, Snowflake, or Oracle etc.), and Object-Oriented Programming (Python, Java, etc.)

  • Excellent communication, cross-functional collaboration, and crisis management abilities

  • End-to-end incident ownership, Root Cause Analysis, and coordinating fix proposals with AppDev/L3 teams

  • Practical experience utilizing AI models or GenAI/LLM tools for log analysis, debugging, and support automation

  • Strong in writing SQL queries.

  • AWS knowledge and minimum hands on is preferable

  • Knowledge on any other scripting/Coding languages – preferably Java

  Details:

  • Actively provide support for resolution of L2 issues with detailed analysis.
  • Also help with code fixes and rigorous testing where required
  • Good knowledge of Unix, SQL and scripting languages
  • Work on supporting Product servers and clients on cutting-edge platforms.
  • Contribute to our continuous improvement and continuous delivery Continually focus on enhancing the performance of the applications
  • Work effectively in collaboration with other team members
  • Provide technical feedback and support to Development teams Perform detailed RCA of issues in production, and implement corrective actions Validated collaboration and communication skills, being able to lead in a global environment
  • Hands-on Unix/Linux, SQL (Sybase, Snowflake, or Oracle etc.), and Object-Oriented Programming (Python, Java, etc.)
  • Excellent communication, cross-functional collaboration, and crisis management abilities
  • End-to-end incident ownership, Root Cause Analysis, and coordinating fix proposals with AppDev/L3 teams
  • Practical experience utilizing AI models or GenAI/LLM tools for log analysis, debugging, and support automation
    • Value-Add Elements (Recommended Additions)
    • Cloud Migration: Awareness of AWS, microservices, and distributed computing (e.g., Kubernetes, Spark, Airflow) as applications transition to the cloud