Business Operations Manager

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

This is a full-time, remote position open to candidates residing in Thailand.

Job Responsibilities:

• Work with existing partners to improve commercial success;
• Assist in the process of registering and onboarding hotels to make it producing;
• Monitor the competitiveness of rates and availability and terms of cooperation;
• Work with analytical tools to develop data driven sales strategy;
• Cooperate with marketing, finance and support teams.
• Assist in running partner events.
• Seek for collaborations and synergies with the key market players.

Requirements

• Relevant experience. Ideally, 2–5 years of experience in sales, business development, revenue management or e-commerce within travel or hospitality, particularly with hotels, hotel chains, hotel suppliers or OTAs.
• Market knowledge. Strong understanding of the Thai travel market and the local hotel industry, including its commercial dynamics and business practices.
• Commercial mindset. Experience driving sales and business development, negotiating commercial terms and identifying opportunities to increase bookings and revenue.
• Analytical skills. Ability to analyse booking and revenue data, identify gaps in supplier performance and understand how pricing, discounts, cancellation policies, commissions, rate types and other commercial conditions affect results.
• Technical understanding. Ability to identify technical anomalies and system deviations that affect hotel visibility, booking performance or revenue, and collaborate with relevant teams to resolve them.
• Ownership & results orientation. Proactive, ambitious and action-oriented, with a strong focus on results and the ability to thrive in a fast-changing environment.

Benefits

We offer you 

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.

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