Software Development Specialist

Req ID: 382375 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Development Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Roles and responsibilities:

• Perform Incident, Service Requests and change Management ensuring timely resolution/implementation.
• Performance Tuning and Design/Develop Preventive health checks/tools ensuring high availability integration environment. 
• Providing technical solutions to complex production issues ensuring timely resolutions.
• Understand customer requirements, develop and evaluate alternative systems solutions.
• Interacting with Application users and Business users coordinating on application requirements and providing software solutions.
• Participate in Daily/Weekly Status Calls with the client to discuss the action items on outstanding Jira’s, Incidents, Service Requests and Changes, also provide the necessary solutions to client’s queries.
• Document software systems, SOP's, Runbooks according to NTT Data’s system standards, policies, and procedures.
• Plan, Participate and successfully handle/drive the application maintenance activities.
• Good understanding of Shift management, client handling.
• Work on tickets related to CI/CD. Design, implement, and maintain CI/CD pipelines.
• Participate in Application Deployments using Bamboo , Gitlab

Skills Required:

• Application Support and Maintenance experience - L2/L3 Support
• Hands on experience on SQL queries, must have RDBMS knowledge
• Ability to coordinate with multiple teams over high visibility/critical issues.
• Good understanding application deployments using Bamboo, Gitlab.
• Strong Unix/Linux knowledge along with knowledge of CI/CD pipelines.
• Proficient in development or scripting languages  (C,Java, Python, Bash, Groovy, Go)
• Hands-on experience with Kubernetes commands, Kubernetes HPA, Container management.
• Handson experience with Bamboo CICD,  Defect management using Jira, know-how of confluence and Bitbucket/Stash.
• Experience with ticket management and resolution tools like Jira and ServiceNow
• Expertise in Monitoring tools like Datadog, Dynatrace and log analysis tools like Splunk. Should be knowledgeable on creation of new dashboards and monitors and able to modify the existing ones.