QA Analyst

Req ID: 366536 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a QA Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

"Role: AI Claims Processing QA Analyst
Role Summary:
QA Analyst to support validation and testing of AI-enabled insurance claims processing workflows for a group benefits administrator. Role focuses on reviewing AI-generated outputs for accuracy and identifying data quality or workflow issues prior to downstream adjudication.

Key Responsibilities:
Review AI-generated claim summaries and extracted data against source documents (UB-04s, itemized bills, claim forms, medical records).
Validate accuracy of adjudication-relevant fields (admission/discharge dates, confinement status, diagnosis and revenue codes, level of care).
Identify missing, incorrect, or conflicting data that may impact claim processing.
Document QA findings in a structured format and flag recurring/systemic issues.
Support regression testing by comparing outputs from new releases against prior versions and noting improvements or regressions.

Required Experience:
Insurance claims processing or medical billing background.
Experience performing structured QA or validation reviews.
Familiarity with hospital billing artifacts (UB-04s, itemized bills) preferred.
Strong attention to detail and ability to identify patterns.

Engagement Details:
Duration: 8 weeks
Work Model: Remote
Schedule: Primarily aligned to U.S. business hours (Central Time)
Tools: Client / partner platform"

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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